Hollister Co. - Assistant Manager, Markville

Abercrombie & Fitch Co.; Markham; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who thrives in a dynamic retail environment. This role combines strategic business operations with creativity and people management. You will drive sales, enhance customer experience, and lead a team with a focus on inclusion and development. This position offers opportunities for career advancement and a supportive workplace culture. Join a company that values your contributions and provides comprehensive benefits, including a quarterly bonus program and paid volunteer days. If you're ready to make an impact, this is the role for you!

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Paid Volunteer Day

401(K) Savings Plan with Company Match

Training and Development Opportunities

Paid Parental and Adoption Leave

Qualifications

• Bachelor’s degree or supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Drive sales and oversee daily store operations.
• Manage staffing, scheduling, and payroll for the team.

Skills

Problem-solving skills

Interpersonal skills

Team building

Adaptability

Fashion knowledge

Education

Bachelor’s degree

Supervisory experience

Job description

• Full-time

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection

Qualifications

What it Takes

Bachelor’s degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Inclusion & Diversity Awareness
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
401(K) Savings Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU


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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer