Holiday Retail Assistant Manager: Lead Guest Experience

Cherry Hill Programs; Toronto; On-site; CAD 23,000 - 34,000; Part time

Benefits offered by this job

Build leadership experience

Flexible scheduling

Same-day pay

Referral program

Fast-paced environment

Seasonal opportunities

Exclusive holiday perks

Job summary

Cherry Hill Programs is hiring a Seasonal Holiday Retail Assistant Manager at College Square to support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit and outstanding guest service from start to finish.

You’ll work with the Local Manager, enjoy flexible scheduling, same-day pay options, and opportunities beyond the season within our souvenir photography division.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures
• Capture photos and help guests choose memorable souvenirs to take home
• Photography experience not required
• Resolve customer concerns and service issues to support a positive guest experience
• Lead by example and reinforce procedures set by senior management
• Troubleshoot technical issues and elevate to IT or Local Management as needed
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks
• Perform other duties as assigned

Job description

Cherry Hill Programs is hiring a Seasonal Holiday Retail Assistant Manager at College Square to support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit and outstanding guest service from start to finish.

You’ll work with the Local Manager, enjoy flexible scheduling, same-day pay options, and opportunities beyond the season within our souvenir photography division.