Hockey - Sales Associate

Team-Town-Sports; Whitby; On-site; CAD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Team-first culture

Flexible schedules

Vendor pro deals

Competitive pay

Job summary

Team Town Sports in Whitby, Canada is seeking a Sales Associate to help athletes gear up for game day with knowledgeable recommendations and expert service.

You’ll greet customers with energy, contribute to a collaborative team, assist with merchandising and inventory, and engage in ongoing product training to stay ahead of the latest gear across equipment, footwear and apparel.

Qualifications

• Previous customer service or retail experience preferred.
• Interested in team sports and able to relate to athletes.
• Enthusiastic, energetic, and capable of learning across product categories.

Responsibilities

• Greet customers with enthusiasm and provide personalized recommendations.
• Support merchandising, cleanliness, and in-store presentation.
• Participate in product trainings to stay informed on gear and apparel.
• Contribute to a collaborative, fast-paced team environment.

Skills

Customer service

Sales

Team player

Product knowledge

Job description

Who We Are;

Team Town Sports is a proudly Canadian retailer, dedicated to supporting athletes of all ages and skill levels.

From hockey and soccer to baseball, basketball, we offer the best gear for over 13 sports and expert services for those who play to compete and play for fun.

As part of Sporting Life Group, alongside Sporting Life and Golf Town, we are the home for all team sports athletes.

Why Work Here;

• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture built around athletes.
• Fun, fast-paced team environment.
• Flexible schedules to support your training and game days.
• Vendor pro deals along with expert product training to keep you ahead of the game.
• Competitive pay and opportunities to grow your career in sports lifestyle.

What You'll Do;

As a Sales Associate, you will help customers gear up for game day. Whether they’re just starting out or chasing a championship, you’ll help athletes of all levels find the right fit through knowledgeable recommendations and expert service, so they can step onto the field, court, or rink with the confidence to play their best.

• Greet every customer with enthusiasm and personalized service and go the extra mile to create memorable customer experiences with expert recommendations.
• Actively contribute to a team environment that values hustle, support, and shared success.
• Deliver a complete in-store experience, including merchandising, cleanliness, and inventory control.
• Stay in the game with regular product training and insights to remain a trusted resource for players, coaches, and families.

What You'll Bring;

• Connection to team sports as an athlete, coach, or passionate fan.
• Energy and enthusiasm to create an outstanding experience for every athlete you serve.
• Collaborative, team-first mindset with the drive to achieve shared goals.
• Curiosity and commitment to building your expertise across categories—from equipment, footwear and apparel.