HMR Department Leader: Drive Sales & Service Excellence

Loblaw Companies Limited; Manotick; On-site; CAD 38,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Progressive careers and training

Job summary

Your Independent Grocer, part of Loblaw Companies Limited, is seeking a Talented Leader to drive customer satisfaction and grow store sales. This manager role focuses on leading teams, coaching staff, and upholding merchandising and operational standards to deliver strong financial results.

The ideal candidate will manage evenings, weekends, and holidays, bringing prior retail or food service leadership experience and a passion for exceptional customer service.

Qualifications

• Excellent customer service and ability to build customer loyalty.
• Previous management experience in retail or food service.
• Able to work evenings, weekends, and holidays.
• Ability to develop relationships and engage colleagues.

Responsibilities

• Anticipate customer needs and put them first in all that you do.
• Lead, coach and motivate colleagues to achieve success and foster colleague growth.
• Be committed to maintaining merchandising and operational standards.
• Be accountable for departmental sales results and financial objectives.

Skills

Exceptional customer service

Department-specific experience

Team leadership

Retail management experience

Flexible scheduling

Job description

Your Independent Grocer, part of Loblaw Companies Limited, is seeking a Talented Leader to drive customer satisfaction and grow store sales. This manager role focuses on leading teams, coaching staff, and upholding merchandising and operational standards to deliver strong financial results.

The ideal candidate will manage evenings, weekends, and holidays, bringing prior retail or food service leadership experience and a passion for exceptional customer service.