Hiring a fun, experienced customer service professional.

Host(ess)

Part Time / Full Time

Hiring a fun, experienced customer service professional.

Join our dynamic team at Seaside Provisions, Wine, Spirits, and Gourmet, where we seamlessly blend a 150 seat restaurant, wine bar, and gourmet market featuring specialty meats, cheeses, and artisanal chocolates. Located in North Vancouver, we are the one-stop-shop for everything delicious. From appetizers and cocktails to decadent caviar service and rare wines by the glass, our elegant yet casual restaurant setting offers a new way to enjoy great food and drinks.

Our diverse menu features highlights such as artisanal flatbreads, fresh salads, succulent steaks, and deluxe, hand-crafted charcuterie boards. We proudly offer over 250 labels of wine, spirits, beer, and gourmet provisions available for purchase or to enjoy during a sit-down experience.

We are looking for full time and part time Guest Service Team members. Our GS team members will be responsible for creating a positive guest experience that first begins with a welcoming and genuine greeting to our guests. You are a critical member of the team and will be responsible for providing exceptional guest service to ensure a positive first and last impression. Our team will always go out of their way to take care of our guest’s special requests. Working with a team first mentality and going above and beyond is something they do proudly.

Duties:

1. Greet customers as soon as they walk through the door
2. Provide guests with accurate wait time estimates during busy periods
3. Maintain a neat, organized front-of-house environment
4. Seat guests and let them know about any features
5. Rotate seating between different sections to ensure even workloads for server and bar service team
6. Answer phones politely and schedule reservations
7. Perform other duties as assigned

Guest Service Requirements:

1. Experience providing excellent customer service in a fast-paced environment
2. Previous restaurant or hotel experience an asset
3. Great welcoming smile
4. Able to perform high-quality work while unsupervised
5. Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
6. Computer literate, including effective working skills of MS Word, e-mail, prior knowledge of POS systems, Opentable, Touch Bistro and Sevenrooms extremely helpful
7. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
8. Strong communication skills
9. Strong work ethic and positive team attitude
10. Strong organizational skills
11. Great with time management and multitasking
12. Previous experience in customer service
13. Must be comfortable with prolonged periods of standing and walking
14. Must be able to lift, balance and carry a tray of up to 10 pounds
15. Willing to learn our menu and be able to understand and answer questions that guests may have

About Executive Table Group:
The Executive Table Group (ETG) is a renowned food and beverage group in Vancouver, BC, known for its exceptional dining experiences, premium hospitality services, and exquisite culinary offerings. Our mission is to deliver unparalleled food and beverage experiences that leave our guests amazed, and our team members proud to be part of a fun, innovative, and rewarding workplace.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Executive Table Group?
We are a budding local restaurant Group with international potential. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can share in our limitless possibilities.

Do what you love, grow with us! #JOINETG