High-Profile Full-Time Hospital Security Guard (Richmond Hill)

EXECUTEK INTERNATIONAL; Richmond Hill; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security services company in Richmond Hill is seeking a Full-Time Hospital Security Guard to ensure safety and provide exceptional service in a medical environment. Responsibilities include conducting patrols, monitoring restricted areas, and handling emergencies. Candidates must hold a valid Ontario Security Guard License and have experience in security, preferably in healthcare. The role offers a pay rate of $22.00-$24.00 per hour.

Benefits

Dental care

Extended health care

Qualifications

• Minimum 2-3 years of professional security experience, preferably in healthcare.
• Proof of full COVID-19 vaccination and immunization records.
• Clear Police & Criminal Background Check required.

Responsibilities

• Conduct regular patrols of hospital grounds.
• Deliver exceptional customer service to patients, visitors, and staff.
• Monitor access to restricted areas.

Skills

Customer service

Communication skills

Crisis intervention

Patrolling

Education

Valid Ontario Security Guard License

Valid First Aid & CPR – Level C

Job description

Position Details

Full-Time Hospital Security Guard / Patrol Officer

Sites: Richmond Hill Medical Hospital

Hours: 40 hrs

Pay Rate: $22.00–$24.00/hr

Key Responsibilities

• Conduct regular patrols of hospital grounds including entrances, exits, hallways, patient-care units, and parking areas.
• Deliver exceptional customer service/concierge service by greeting and assisting patients, visitors, and staff with professionalism, empathy, and respect.
• Monitor and control access to restricted areas, ensuring only authorized personnel are permitted.
• Operate security cameras, surveillance, and alarm systems; escalate suspicious activity immediately.
• Respond to emergencies including medical codes, fire alarms, Code Whites, and security threats.
• Support healthcare staff during crisis interventions, patient-care situations, and evacuations.
• De-escalate tense situations with tact, diplomacy, and professionalism.
• Document incidents, daily activities, and investigations in accurate and detailed reports.
• Collaborate with hospital staff, volunteers, and law enforcement when required.
• Enforce hospital safety policies, emergency codes, and departmental procedures.
• Demonstrate strong communication, interpersonal, and organizational skills in stressful situations.
• Participate in hospital and Executek safety programs, training, and debriefings.

Prerequisites

• Valid Ontario Security Guard License
• Valid First Aid & CPR – Level C (WSIB approved)
• Minimum 2–3 years of professional security experience (hospital/healthcare strongly preferred)
• Strong verbal and written communication skills; fluent in English
• Physically fit and able to patrol/stand for extended periods
• Previous experience in concierge service, customer service, or public-facing roles an asset
• Proof of full COVID-19 vaccination (2 doses)
• Immunization records: MMR, Varicella, and 2-step TB skin test
• Clear Police & Criminal Background Check
• Certifications in Use of Force (UOF) and Management of Aggressive Behaviour (MOAB)
• Applicants without these certifications may complete Executek-partnered training prior to onboarding. Training costs are covered with a 6-month commitment; however, the training itself is unpaid as it is a prerequisite.
• Legally authorized to work in Canada

How to Apply

Apply directly on Indeed with a current resume.

Interviews are by appointment only. No walk-ins accepted. Only qualified candidates will be contacted.

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Expected hours: 40 per week

Benefits

• Dental care
• Extended health care

Work Location: In person

Expected start date: 2025-09-30