HHC Sales Associate

Rexall Pharmacy Group Ltd.; Calgary; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Total rewards package

Professional growth opportunities

Community involvement through Rexall Care Network

Job summary

A community-focused pharmacy chain in Calgary is seeking a HHC Sales Associate. You will arrange sales and fittings of medical equipment while ensuring excellent customer service and support. The ideal candidate requires certification in HHC-related areas and should possess strong interpersonal and computer skills. This role offers a supportive work environment and opportunities for professional growth within the community. Applicants are encouraged to discuss any accommodations needed during the selection process.

Qualifications

• Certification in ostomy, compression garments, or orthopedic braces is required.
• Strong knowledge of mobility equipment and HHC supplies.
• Punctual and reliable in service delivery.
• Strong interpersonal and communication skills.
• Punctual and reliable.

Responsibilities

• Arrange sales of medical equipment and conduct fittings.
• Ensure customer after-sale service requirements are met.
• Handle customer complaints according to protocol.
• Appropriately issue refunds and handle customer complaints according to Rexall protocol.
• Stock shelves and inform the purchaser when inventory is low.
• Keep knowledge of HHC related products and services current and attend in-service and product training when applicable.
• Complete all required paperwork and other administrative requirements in a timely and professional manner.

Skills

Interpersonal skills

Communication skills

Computer skills

Education

Training in HHC-related areas

Tools

POS software

Microsoft Word

Excel

Internet

Job description

The Role

HHC Sales Associate

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream team!

What You Are Looking For

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The road ahead is one of adventure and heart. Are you our next all star?

What You Will Be Doing

• Arrange sales of medical equipment and conduct fittings.
• Ensure that all customers after sale service requirements are being met.
• Answers phone inquiries, identifies and resolves client concerns.
• Appropriately issues refunds and handles customer complaints according to Rexall protocol.
• Stock shelves and inform the purchaser when inventory is low.
• Keep knowledge of HHC related products and services current and attend in-service and product training when applicable.
• Complete all required paperwork and other administrative requirements in a timely and professional manner.

How You Will Succeed

• Training (certification) in at least 2 of the following: ostomy, compression garments, insoles, orthopedic braces, trusses, toilet seating, catheter, prosthetic and walker fittings, etc.
• Computer skills, including: Word, Internet, Excel, POS software
• Functional and technical knowledge of mobility equipment and general HHC supplies
• Strong interpersonal and communication skills required
• Punctual and reliable

Are you #ALLin?

Rexall Pharmacy Group Ltd.is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group Ltd. will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.