Hexagon EAM Specialist: Integrations & Reporting

Hamilton Insurance Group, Ltd.

Hamilton

On-site

CAD 95,000 - 130,000

Full time

14 days+

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Job summary

City of Hamilton seeks an Application Support Specialist – EAM to configure, customize, integrate, report on, and sustain the Hexagon EAM platform. The role supports system administration, performance tuning, troubleshooting, and development of EAM extensions and integrations.

As part of an Agile/Scrum delivery team, you will participate in sprint activities, estimate effort, and deliver changes such as configuration updates, data updates, integrations, GIS support, or reports to meet acceptance

Qualifications

Post-secondary education in Computer Science, Information Systems, GIS/Geomatics, Engineering Technology, or related discipline—or equivalent combination.
Minimum five years of technical experience supporting enterprise applications such as administration, configuration, development, integration, or reporting.
Experience supporting Hexagon EAM or another enterprise EAM/CMMS/ERP platform.
Strong analytical and problem-solving skills with experience troubleshooting complex issues.
Experience working within Agile/Scrum delivery teams as a technical contributor.
Ability to translate business requirements into functional and technical specifications.
Strong knowledge of SQL and relational databases (Oracle or SQL Server) and their use in EAM reporting or integrations.
Familiarity with ITIL-aligned incident, problem, and change management processes.

Responsibilities

Participates in Agile ceremonies as a technical contributor.
Provides accurate effort estimates and delivers tasks within sprint commitment.
Configures and supports Hexagon EAM components including flexes, workflows, screens, extensions, and security.
Troubleshoots application issues and supports performance tuning with IT and vendors.
Executes controlled data imports, exports, and updates to support operations and reporting.
Supports integrations between Hexagon EAM and ERP, GIS, CRM, and other systems.
Develops and maintains EAM reports for multiple divisions using SQL, SSRS, or Power BI.
Reviews vendor release notes and evaluates impacts on configuration and reporting.
Designs and tests system changes and integrations; documents technical work.