Category Coordinator

Heli-One; Richmond; On-site; CAD 60,000 - 85,000; Full time

Job summary

Heli-One in Canada is seeking a logistics planner to forecast component demand, manage orders, and ensure timely fulfillment for rotor wing MRO services. Join a team that supports customer missions worldwide and optimizes inventory across bases.

The role requires 2+ years planning experience, aviation exposure, and proficiency with MS Office. You will collaborate with support teams and vendors, contributing to cost reductions and reliable operations.

Qualifications

• 2+ years of planning experience in aviation or high-stakes environments.
• Background in supply chain/manufacturing environment.
• Proficient with MS Office (Excel & Word).
• Detail-oriented with a mechanically-minded approach to problem-solving.
• Self-motivated, results-driven, and quality-focused.
• Excellent listening, verbal and written communication skills.
• Collaborative problem solving and teamwork.

Responsibilities

• Demand Planning: Prepare and forecast component demand based on aircraft utilization data and coordination with Customer Support and Maintenance Planning.
• Order Management: Manage return shipments, expedite unserviceable components, review quotes, ensure contract compliance, and manage supplier communications.
• Order Fulfillment: Maintain stock levels at bases, allocate components to aircraft requirements, and monitor deliveries to meet planned dates.

Skills

Planning experience

Detail-oriented

Communication skills

Team player

Autonomy

Tools

MS Office

Job description

Reach Beyond!

CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!At CHC, we pride ourselves on our values and culture:Accountability: Take pride and ownership of our actions and results.Collaboration: Working together with transparency and trust to drive continuous improvement.Care: Creating a safe and sustainable environment for all.Integrity: Doing what's right and fostering a culture of respect.Excellence: Prioritizing quality services and setting industry standards.

Role Summary

We Keep Your Helicopter Flying Safely—and Make It Epic!

AtHeli-One, we don't just maintain helicopters—we keep missions airborne and safe. As a global leader in rotor wing Maintenance, Repair, and Overhaul (MRO), we bring decades of expertise to support a wide range of aircraft. With state-of-the-art facilities in Canada, Norway, and Poland, we deliver world-class service to customers around the globe.

Why Heli-One?

We're committed to delivering the best service for our customers, innovating every day to make repairs faster, smarter, and more cost-effective—all while creating an inspiring workplace where your expertise truly matters.

Join us and be part of a team actively shaping the future of helicopter maintenance—where your expertise directly impacts mission-critical operations worldwide and makes a real difference.

Key Responsibilities

Demand Planning: Predict & Prepare

• Prepare plans for component demand and associated maintenance activities in accordance with aircraft utilization data submitted by customers and maintenance planning. This includes but not limited to the following:
• Prepare ongoing forecast of scheduled and unscheduled component demand through communication with Customer Support Teams and Maintenance Planning
• Share ongoing forecast of scheduled and unscheduled component demand with vendors for critical components
• Provide Monthly Induction Forecasts to internal workshops and external vendors
• Coordinate changes to demand plans with Customer Support Teams and Maintenance Planning

Order Management: Keep Things Moving

• Create core unit return shipments and coordinate return of cores to vendors for exchange orders
• Expedite return of unserviceable components from customers to repair facilities
• Review and approve repair quotes
• Ensure compliance to contract terms
• Enforce new product and repair warranty
• Identify opportunities to reduce cost and leverage alternative sources and PNs usage
• Create/approve work authorization documents to internal and external suppliers
• Monitor and expedite overdue deliveries from suppliers and internal workshops
• Create Repair orders for internal workshops and external vendors
• Communicate priorities to internal workshops and external vendors
• Coordinate and document the scrapping of components not able to be returned to serviceable condition

Order Fulfillment: Deliver Results

• Ensure supply of serviceable components to customers in accordance with contracts and planned requirement dates
• Maintain and monitor target stock/pool levels at bases and hubs in coordination with the inventory/planning group to optimize contract fulfillment and keep operations running smoothly.
• Allocate components for delivery to Aircraft requirements based on priority and requirement dates
• Analyze pool sizes and make recommendations for purchase of additional units or units to be moved to Surplus to support fleet
• Monitor and expedite deliveries to customers

Qualifications, Skills & Attributes

• 2+ years of planning experience, ideally in aviation or a high-stakes industry where every decision matters
• Background in supply chain/manufacturing environment
• Proficient with MS Office (Excel & Word)
• Detail-oriented with a mechanically-minded approach to problem-solving
• Self-motivated, results-driven, and obsessed with quality
• Excellent listening, verbal and written communication skills
• Excellent collaborative problem solving skills with an ability to implement solutions
• Ability to thrive in a rapidly evolving, dynamic environment where multitasking is the norm
• Demonstrated team player with excellent interpersonal skills and customer focus
• A true team player who also takes ownership and works effectively with autonomy

Preferred

• Aviation work experience
• Training/experience in Continuous Improvement (Lean, Six Sigma)

Eligibility

Applicants must have the legal right to work in Canada and meet any clearance requirements relevant to the role.

Important Information

All CVs and application materials must be submitted in English. Applications submitted in other languages will not be considered.

Recruitment Process

We reserve the right to commence interviews or close this vacancy before the advertised closing date should suitable candidates be identified. We therefore encourage early applications.

The deadline for applying is 30th November 2026.

Due to the high volume of applications received, we are unable to provide individual feedback to all applicants. If you do not receive a response from our recruitment team, please consider your application unsuccessful on this occasion.

Recruitment Agencies

This position is managed directly by CHC & Heli-One and we are not engaging recruitment agencies for this vacancy.

We respectfully request that agencies do not contact us regarding this role or submit unsolicited candidate profiles. Any CV submitted without prior written agreement will be treated as a direct application and no agency fees will be payable.