Help Desk Support Analyst (6 months contract)

Infoempregos; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An innovative company is looking for motivated individuals to provide technical support for various software applications. This role is perfect for those eager to learn and grow in a corporate environment. You will assist with administrative tasks, customer support, and project management while developing your skills in a supportive setting. The firm offers a range of benefits, including transportation and meal allowances, along with training opportunities to enhance your professional development. Join a team where your contributions will make a difference!

Benefits

Transportation allowance

Meal allowance

Assistance medical

Training and professional development

Qualifications

• Interest in learning and growing professionally.
• Basic computer skills are necessary for this role.

Responsibilities

• Assist with administrative tasks and customer support.
• Organize and file documents efficiently.

Skills

Good communication skills

Organization

Basic computer skills

Tools

ServiceNow

Job description

Job Description:

Provide technical support for various practice specific software applications and firm proprietary software. Utilize ServiceNow as our preferred ITSM platform.

We offer an excellent opportunity for candidates with no experience who are willing to learn and develop in a corporate environment.

• Requirements:
  • Interest in learning and growing professionally.
  • Good communication skills.
  • Organization and responsibility.
  • Basic computer skills.
• Responsibilities:
  • Assist with administrative tasks and customer support.
  • Organize and file documents.
  • Provide support for projects and daily activities.
  • Answer and direct phone calls.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Training and professional development.