Helly Hansen - PT Sales Associate

Kontoor Brands, Inc.; Whistler; On-site; CAD 23,000 - 32,000; Part time

Benefits offered by this job

401(k) match

Employee assistance program

Employee discounts

Flexible schedule

Paid Time Off

Bonuses based on targets

Job summary

Kontoor Brands is seeking a part-time Sales Associate in Whistler to support sales performance and deliver an exceptional customer experience. You will follow engagement strategies, maintain merchandising standards, and assist with day-to-day store operations.

The role emphasizes customer interactions, product knowledge, and contributing to store performance while promoting loyalty programs and handling transactions. A flexible schedule and weekend availability are required.

Qualifications

• Must be a minimum of 16 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.

Responsibilities

• Brand Experience/Customer Service: uphold retail standards, engage customers, learn interests, and suggest products.
• Visual, Operation, and Safety: maintain merchandising, keep floor clean, assist in daily store operations, process transactions.
• Participation in loyalty programs and achieving sales targets to support store performance.
• Loss prevention awareness and following company policies to minimize shrink.
• Assist in restocking and maintaining store presentation and safety procedures.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®.

Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long‑term value for its stakeholders.

Job Posting: Founded in Norway in 1877, Helly Hansen continues to develop professional‑grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has a long legacy of delivering first‑to‑market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, and the award‑winning and patented H2Flow™ temperature‑regulating system. Recently, Helly Hansen won the coveted Outside Magazine “Gear of the Year” award for the Odin Infinity Insulated Jacket, which features proprietary technologies including Lifaloft™, insulation and Lifa Infinity Pro™, a waterproof breathable construction made without chemical treatments, providing long‑lasting durable water resistance (DWR) without a coating, continuing our innovation.

Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are tested and trusted by over 55,000 professionals, as well as Olympians, National Teams, and over 200 ski resorts and mountain guiding operations around the world. Helly Hansen’s outerwear, base layers, sportswear, footwear, and workwear are sold in more than 40 countries and are trusted by professionals and enthusiasts around the world.

Position Summary

The Part Time Sales Associate is responsible for supporting sales performance, delivering exceptional customer experience, and executing day‑to‑day store operations. The Sales Associate supports the team by following customer engagement strategies, and maintaining merchandising standards that support a positive customer experience.

Responsibilities

• Brand Experience/Customer Service
  Ensure excellence in customer service in the store by upholding high retail standards to ensure an in‑store experience that aligns with company standards.
  Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest.
  Assist customer in the fitting room.
  Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase.
  Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign‑up goals.
  Learn about new products and trends to better engage customers.
  Consistently achieve personal sales targets and contribute to overall store performance.
  Provides information and advice on product performance, features, and specifications.
• Visual, Operation, and Safety
  Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well‑stocked.
  Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point‑of‑sale integrity.
  Follow all company and store policies, processes, and procedures.
  React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
  Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Position Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.

Position Requirements

• Must be a minimum of 16 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 12 hours per week including one weekend day.
• Additional availability a plus.

Essential Functions

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Ability to communicate clearly and respectfully with customers and team members.
• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Stand and move throughout the store during scheduled shifts.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Pay and Benefits

Pay Range for this position is: $17.16-$23.25

• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Paid Time Off including vacation and sick time.
• Bonuses based on achieving store and personal targets.

Job Description

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.

Kontoor Retail is a division of Kontoor Brands, Inc.

Kontoor Brands is a lifestyle apparel company with a strong established global footprint. We operate in more than 50 countries, with corporate offices in the United States, Europe and Asia, as well as internal manufacturing facilities located in the Western Hemisphere. This is an exciting time to be a part of Kontoor Brands globally, as we are focused on leveraging our global platform to drive brand growth and are committed to further geographic expansion.

Kontoor Brands, Inc. Diversity Vision Statement

Kontoor Brands is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Kontoor Brands is enhanced through initiatives that promote diversity throughout Kontoor Brands around the world. Kontoor Brands is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.