Heavy Equipment Technician Lead

CanCrete Equipment Ltd; Surrey; On-site; CAD 115,000 - 125,000; Full time

Job summary

An established industry player is seeking a skilled Service Manager to lead operations at their Vancouver location. This role involves overseeing service operations, ensuring quality repairs on concrete pumping equipment, and fostering strong relationships with customers. The ideal candidate will possess extensive technical expertise, particularly in mechanical and hydraulic systems, and have a proven track record in leadership. This is a fantastic opportunity to join a high-growth company that values diversity and offers competitive salaries, benefits, and career advancement opportunities. If you are passionate about making a difference and thrive in a dynamic environment, this role is for you.

Benefits

Company-sponsored pension matching program

Complete benefits package

Career advancement opportunities

Regular performance reviews

Team lunches and BBQs

Gift cards

Qualifications

• 5+ years experience in a managerial position with strong technical skills.
• Proficient in diagnosing and repairing mechanical and hydraulic systems.

Responsibilities

• Lead day-to-day service operations and ensure quality service work.
• Inspect and repair faults in mechanical components and hydraulic systems.

Skills

Technical Skills

Customer Service

Mechanical Repair

Hydraulics

Team Leadership

Education

Completion of Secondary School

Trade Certificate

Tools

MS Windows

Microsoft Office Suite

SAP

Job description

About Us:

CanCrete Equipment Ltd., headquartered in Mississauga, is a leading supplier of parts and equipment for Canada’s concrete pumping market. We offer solutions to the concrete industry, be it through new equipment, used equipment, rentals, parts, service, or simply providing advice when needed.

Position Summary:

Lead and oversee the day-to-day service operations of our Vancouver location while inspecting, diagnosing, recommending, and repairing faults & malfunctions in mechanical components, hydraulic systems, and electronics of equipment for servicing.

Responsibilities:

• Communicate with equipment owners for authorizing servicing and repairs as required.
• Establish, develop, and maintain business relationships with current and prospective customers.
• Ensure fair, timely, and quality service work on all client units.
• Create/review documentation and/or work orders to ensure all required information is accurate, legible, and complete for communication with clients and accounting.
• Close work orders once reviewed for parts, labour, and technical content.
• Inspect, diagnose, recommend, service, and repair faults & malfunctions in mechanical components, hydraulic systems, and electronics of concrete pumping equipment.
• Check/test all repaired work to ensure that pumps are in good and safe operating condition.
• Input to repair order to ensure all required information on work order is accurate, legible, and complete.
• Maintain accurate personal timecards associated with work orders.
• Record parts and equipment utilized on the repair order and ensure the parts person is aware of stock taken.
• Maintenance on support equipment and fleet.
• Over the phone customer support may be required.
• Adhere to all safety policies, maintain and utilize appropriate PPE.

Qualifications:

• Education: Completion of secondary school or trade certificate an asset.
• 5+ years experience in a managerial position.
• Possess strong technical skills with the ability to inspect, diagnose, recommend, service, and repair faults & malfunctions in mechanical components, hydraulic systems, and electronics of equipment.
• 5+ years experience working on Mack or Putzmeister equipment.
• 5+ years experience working on hydraulics.
• Proficiency in using MS Windows, Microsoft Office Suite applications.
• SAP proficiency +2 years experience is an asset.
• Able to work at heights (can provide training).
• Ability to lift a minimum of 50lbs on a regular basis.
• Able to work independently, or as part of a team, be reliable, and self-driven.
• An understanding of concrete, construction, and concrete pumping.
• Dependable, hardworking, punctual, reliable, team player with a positive attitude.

What We Offer:

CanCrete Equipment Ltd. offers a competitive salary, a company-sponsored pension matching program, a complete benefits package, and great career advancement opportunities. The chosen candidate will have a seat at the decision-making table for a high-growth company and the ability to make a difference in the direction of CanCrete.

CanCrete values diversity and the contribution of all team members through regular performance reviews, career planning, lunches, BBQs, and gift cards.

CanCrete is committed to an inclusive workplace that values and promotes diversity. We believe that our workplace should reflect the communities we serve, and we strive to build and nurture a culture where employees feel empowered and valued.

Job Types: Full-time, Permanent

Pay: $115,000.00-$125,000.00 per year