Heavy Equipment Field Technician - Construction/Forestry

Wainbee; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Training & development

Employee discounts

Job summary

Wajax seeks a Journeyman Heavy Equipment Technician (HET) with Red Seal to service construction and forestry equipment. The role covers testing, diagnostics, repairs, maintenance, and reconditioning in shop or at customer sites.

Strong diesel, hydraulic, and electrical troubleshooting skills are required, along with excellent customer communication. Field service and ongoing manufacturer training are available as part of this role.

Qualifications

• Journeyman Red Seal or currently registered in a related Provincial Apprenticeship program.
• Strong communication and customer service skills are essential.
• Proven mechanical aptitude and problem-solving abilities.

Responsibilities

• Inspect, troubleshoot, and diagnose construction and forestry equipment to determine servicing and repair needs.
• Perform maintenance and repairs, including component replacement, in shop or at customer locations.
• Diagnose diesel engines, hydraulic systems, powertrain components, electrical systems and other equipment parts.
• Service and repair excavators, wheel loaders, dozers, graders, forestry equipment and other heavy equipment.
• Document work performed and maintain accurate service records and warranty documentation.

Skills

Communication

Customer service

Mechanical aptitude

Problem solving

Education

Journeyman Red Seal

Provincial Apprenticeship program

Tools

Diagnostic software

Technical manuals

Job description

The Opportunity

Must be a Journeyman Heavy Equipment Technician (HET) with Red Seal certification.

Responsible for providing quality workmanship, reliable service, and technical expertise to customers within our Construction & Forestry division. This position performs testing, diagnostics, repairs, maintenance, and reconditioning of construction and forestry equipment both in the shop and at customer locations.

The successful candidate will have strong experience troubleshooting and repairing diesel engines, hydraulic systems, powertrain components, electrical systems, undercarriage, and other components commonly found on construction and forestry equipment.

The Role

• Inspect, troubleshoot, and diagnose construction and forestry equipment to determine servicing and repair requirements.


• Perform maintenance, repairs, and component replacement on heavy equipment in the shop and at customer locations.


• Diagnose and repair diesel engines, hydraulic systems, powertrain components, electrical systems, and other equipment components.


• Service and repair equipment such as excavators, wheel loaders, dozers, graders, forestry equipment, and other off-road heavy equipment.


• Recondition and remanufacture components as required, including engine, hydraulic, and powertrain components.


• Perform field service and emergency repairs at customer locations when required.


• Communicate with customers regarding equipment condition, recommended repairs, and required authorization.


• Establish and maintain strong working relationships with customers by providing professional and reliable service.


• Communicate equipment servicing and repair requirements with the Branch Supervisor/Manager.


• Accurately document work performed and complete all required service paperwork.


• Update and maintain equipment service records.


• Complete work orders, warranty documentation, and required repair information accurately and on time.


• Utilize manufacturer diagnostic software, technical information, and online support tools when troubleshooting equipment.


• Participate in manufacturer and in-house technical training. Training may occur during or outside regular working hours.


• Participate in all required Health & Safety training.


• Complete Field Level Hazard Assessments and Job Hazard Assessments as required.


• Comply with all company Health & Safety policies, programs, and practices.


• Perform daily duties in a manner that promotes a safe and productive workplace.


• Maintain tooling, service vehicles, and work areas in a clean and professional condition.


• Perform housekeeping duties as required.


• Maintain a professional company image when working with customers and representing the organization.

The Candidate

• Education: Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.


• Work Experience: 2-3 years


• Knowledge: Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.


• Wajax led e-learning, and product training through industry leading manufacturers.


• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.


• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.


• Company matched pension plan


• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.