Heat Road Tech

Stephensons Rental Services Inc.; Mississauga; On-site; CAD 56,000 - 76,000; Full time

Job summary

Stephenson’s is seeking a Heat Road Technician to perform on-site service and repair of climate equipment at Mississauga or Cambridge locations. You’ll diagnose, test, and repair heaters, ensuring safety, quality, and rental readiness at every site.

You will read manuals, follow SOPs, transfer product knowledge to customers, and support service technicians while working under various weather conditions. This role emphasizes safety and strong customer communication.

Qualifications

• Minimum 3 years’ experience in repair and maintenance of construction heaters and equipment, Apprentices welcome.
• Valid G Class Driver’s License with a clean abstract.
• Must be able to lift and load/unload up to 50lbs regularly.
• Must hold at least one of the following certifications: Over 400,000 BTU construction heater repair and maintenance; CH-SM1; TSSA Ontario Certificate of Qualification G2 (gas fitter).
• Strong mechanical aptitude and general electrical understanding.
• Excellent written and verbal communication skills.
• Able to work with minimal supervision in various weather conditions.
• Results-oriented, achieving high levels of individual and team performance.

Responsibilities

• Diagnose and repair natural gas, propane, diesel, and electric-fired heaters.
• Drive safely to customer sites to perform onsite repairs.
• Ensure all equipment is rental-ready and meets quality and safety standards.
• Follow the appropriate checklist and procedures; refer to owners’ manuals and schematics.
• Operate and test equipment under actual operating conditions, if possible.
• Provide guidance to Service Technicians on the appropriate repairs required.
• Assist in decisions related to equipment retirement.
• Explain features and benefits and promote related accessories/products to customers.
• Ensure fair and consistent treatment of customers and resolve issues.
• Complete paperwork and maintain inventory control documents.

Skills

Mechanical aptitude

Electrical understanding

Communication skills

Driver's license

Education

High school diploma or equivalent

Apprentices welcome

Job description

How you’ll contribute

TheHeat Road Technician provides on-site service and repair of climate equipment to help our customers get the job done right. With safety at the forefront, we inspect, test, and diagnose electrical, propane, and natural gas heaters for repair and/or regular maintenance. Note: this role can work out of our Mississauga or Cambridge locations.

Responsibilities include:

• Diagnose and repair natural gas, propane, diesel, and electric-fired heaters.
• Drive safely to customer sites to perform onsite repairs.
• Ensure all equipment is rental-ready and meets set quality and safety standards and ensures all equipment is in working order on customer sites.
• Follow the appropriate checklist and procedures. Can read and refer to owners’ manuals and schematics.
• Operate and test equipment (under actual operating conditions, if possible).
• Provide guidance to Service Technicians on the appropriate service/repairs required.
• Assist in making decisions related to equipment retirement.
• Possess excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
• Ensure every customer is treated in a fair and consistent manner, resolving issues as they arise.
• Follow all paperwork and computer procedure related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.

Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

What you bring to the table

• Minimum 3 years’ experience in repair and maintenance of construction heaters and equipment, or relevant experience in a similar background. Apprentices welcome.
• Valid G Class Driver’s License and clean abstract.
• Must be able to lift and load/unload up to 50lbs on a regular basis
• Must hold at least one of the following certifications:
  • Over 400,000 BTU construction heater, repair, and maintenance certificate.
  • CH-SM1 certificate, service and maintenance, oil, propane, and natural gas construction heaters and handheld torches regardless of BTU output.
  • TSSA Ontario Certificate of Qualification G2 (gas fitter).
• Strong mechanical aptitude, and general electrical understanding.
• Excellent written and verbal communication skills.
• Able to work with minimal supervision in various weather conditions.
• Results-oriented, achieving high levels of individual and team performance.