Healthy Smiles Ontario - Clerk

Windsor Essex County Health Unit; Windsor; On-site; Full time

Job summary

A leading health unit is seeking a Program Clerk to provide clerical support in a team environment. Responsibilities include managing calls, coordinating events, and maintaining data. The role requires strong organizational skills and proficiency in Microsoft Office. Ideal candidates will have a background in Office Administration and clerical experience.

Qualifications

• 1 year clerical experience required.
• Knowledge of medical terminology is an asset.

Responsibilities

• Receive incoming calls and triage to appropriate staff.
• Assist in coordination of workshops and events.
• Type and proofread correspondence and documents.

Skills

Proficiency with current computer applications

Ability to work independently

Ability to multitask

Education

Minimum 1 year post-secondary education in Office Administration

Tools

Microsoft Office

Job description

Job Description

CUPE 543.3

Afternoon Shift

Windsor Site

Position Summary

The program clerk is responsible for providing clerical support to management and departmental staff. Working in a team based environment, program clerks maintain a high degree of professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction.

Hours of work are Monday to Friday 12:00pm - 8:00pm unless otherwise directed.

Position Responsibilities

•Receive incoming calls and triaging to appropriate health unit staff or programs

•Appointments, meetings, and registration

•Assist in coordination of workshops and events

•Use of Ministry and program related database (i.e., inputs, updates and maintains data)

•Type and proofread correspondence, documents etc.

•Track and maintain resource program supply

•Revise, create and maintain departmental forms and information sheets

•Support team initiatives and activities (i.e., Mass mail outs, assembling kits, etc.)

•Provide switchboard/reception relief as required

•Provide other clerical duties/coverage as assigned by manager

Position Qualifications

Education, Training and Experience:

•Minimum 1 year post-secondary education in Office Administration, Executive or Medical Office Administration

•1 year clerical experience

Other Requirements:

•Proficiency with current computer applications (Microsoft Office – Word, Excel, PowerPoint, Internet, Outlook)

•Ability to work independently and collaboratively within an interdisciplinary team

•Ability to plan, organize, and prioritize workloads

•Ability to multitask in a fast-paced environment

•Skill and accuracy in data input and typing a variety of forms, documents, etc.

•Knowledge of medical terminology is an asset

•Ability to learn data management systems

•Successful completion of a competency test

•A valid Ontario Driver’s Licence, access to a reliable motor vehicle during working hours, as well as 1 million dollars in liability insurance

•A satisfactory vulnerable sector police clearance

•Ability to meet physical demands of position

•TB skin test and immunization policies must be adhered to

•Ability to speak a second language considered an asset

Band

Entry Rate

1 st Year

2 nd Year

3 rd Year

4 th Year

5 th Year

5

$28.05

$28.93

$29.81

$30.73

$31.68

$32.66

The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.