Healthcare Technician

Socket.dev; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Company Holidays and Paid Time Off

Comprehensive benefit plan (medical,/d

RRSP contribution

Safety-focused work environment

Tuition reimbursement

Competitive salary and compensation

CSR Day

Inclusive culture

Job summary

Convergint is looking for a full-time, team-oriented Healthcare Technician to join our Ottawa, ON location. You will be responsible for installing, maintaining, troubleshooting, and repairing nurse call and RTLS systems to support healthcare operations.

You will collaborate with managers, engineers, and technicians, work with customers, and participate in on-call rotations. A diploma in Electrical Engineering and 3–5 years of relevant experience, plus the ability to obtain Secret clearance and a

Qualifications

• 3-5 years of experience with nurse call or similar healthcare communication systems
• Diploma or degree in Electrical Engineering or a related program
• Ability to obtain a Secret level security clearance
• Valid driver"s license

Responsibilities

• Install, service, and inspect nurse call and RTLS systems.
• Troubleshoot and diagnose issues with networked electronic systems, software, and front-end workstations/servers.
• Perform preventative maintenance, emergency service calls, and repairs in a timely and professional manner.
• Review and interpret as-built drawings and documentation to correct deficiencies and restore systems with minimal supervision.
• Validate, test, and commission nurse call and RTLS systems onsite to ensure proper functionality.
• Maintain clear and professional communication with customers, contractors, and internal teams regarding project updates, service status, and customer requests.
• Collaborate effectively with managers, engineers, technicians, and consulting partners to deliver high-quality solutions.

Skills

Troubleshooting networked systems

Customer service

Team collaboration

On-call readiness

Communication skills

Education

Electrical Engineering diploma/degree

Tools

Nurse call systems

RTLS systems

Job description

Convergint is looking for a full-time, team-oriented, results-driven Healthcare Technician, to join our amazing culture in our Ottawa, ON location. As a Healthcare Technician you will be responsible for installing, maintaining, troubleshooting, and repairing nurse call and RTLS (Real-Time Location Systems). You’ll play an important part in ensuring that these critical systems run smoothly, supporting healthcare operations.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Security Systems Designer.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Install, service, and inspect nurse call and RTLS systems.
• Troubleshoot and diagnose issues with networked electronic systems, software, and front-end workstations/servers.
• Perform preventative maintenance, emergency service calls, and repairs in a timely and professional manner.
• Review and interpret as-built drawings and documentation to correct deficiencies and restore systems with minimal supervision.
• Validate, test, and commission nurse call and RTLS systems onsite to ensure proper functionality.
• Maintain clear and professional communication with customers, contractors, and internal teams regarding project updates, service status, and customer requests.
• Collaborate effectively with managers, engineers, technicians, and consulting partners to deliver high-quality solutions.

What You’ll Need

• Strong troubleshooting skills with networked electronic systems and software.
• Ability to work independently as well as part of a collaborative team.
• Excellent communication and customer service skills.
• Willingness to participate in on-call rotations for emergency service needs.
• Technical certifications or relevant field experience are considered an asset.

Requirements:

• 3-5 years of experience working with nurse call or similar healthcare communication systems
• Diploma, or Degree in Electrical Engineering or a similar program.
• Ability to obtain a Secret level security clearance
• Valid drivers license

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Immediate comprehensive benefit plan (medical, dental, etc.)
• Employer contribution to RRSP;
• Work environment committed to safety;
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Corporate Social Responsibility Day
• And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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