Healthcare Security Operative - Region : Saint John (New Brunswick) (Horizon Health Network)

Paladin Security; St. John's; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security company is seeking a Healthcare Security Officer in St. John's. This role involves providing customer service, responding to alarms, and ensuring safety for healthcare workers and visitors. Ideal candidates will have a high school diploma and experience in security or customer service, with exceptional verbal skills and a commitment to confidentiality.

Benefits

Medical Insurance

Dental Insurance

Extensive Industry Training

Opportunities for Growth & Advancement

Qualifications

• Prior experience in Security or Customer Service.
• English fluency; bilingual preferred.
• Eligibility to work in Canada.

Responsibilities

• Provide exceptional customer service with a welcoming presence.
• Monitor site visitors and perform ID checks according to policies.
• Respond professionally to emergencies and maintain effective reports.

Skills

Customer Service

Verbal De-escalation

Confidentiality

Education

High School Diploma / GED

Job description

Overview Paladin Security : Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Are you an aspiring Health Care or Emergency Management professional? Be a part of a rewarding career that ensures the safety of our healthcare workers and visitors. As a Healthcare Security Officer, you respond to alarms, emergency requests, and use your excellent verbal de-escalation skills to resolve incidents. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service.

WHAT YOU WILL DO :

• Provide exceptional customer service, with welcoming presence.
• Prevent theft, violence or infraction of rules and regulations.
• Monitor site visitors and perform ID checks in accordance with site policies and procedures.
• Respond professionally to site emergencies (alarms, medical emergencies, fires and other urgent matters).
• Effectively communicate all suspicious activities, concerns, issues, and events.
• Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site.
• Along with your dedication to utilizing PPE, you regularly patrol the facility so that no potential conflict leaves your sight.

Highlights :

• Security Guard Positions starting at $20.73 / hour.
• Extensive Industry Training.
• Opportunities for Growth & Advancement.

YOU’RE A GREAT FIT IF YOU :

• Enjoy keeping people safe and working with the public.
• Are comfortable standing for long periods of time.
• Are eligible to work in Canada.
• Have prior experience working in Security or Customer Service.
• Are bilingual (where applicable).

Successful completion of the following requirements provided by Paladin are mandatory prior to placement :

• All our Officers are required to carry a valid New Brunswick Security License, provided by the company.
• We also provide Basic Security Training.
• Non Violent Crisis Intervention.
• Use of Force.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Education Requirements : High School Diploma / GED

Additional Information / Benefits :

Benefits : Medical Insurance, Dental Insurance

Screening Requirements : Criminal Background Check

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