Healthcare Security Officer

Paladin Security; Middle West Pubnico; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Healthcare Security Officers to ensure the safety of healthcare workers and visitors. This role involves responding to emergencies, providing exceptional customer service, and maintaining confidentiality. The ideal candidates will possess strong interpersonal skills, a commitment to safety, and the ability to handle difficult situations with a smile. Join a team that values respect, diversity, and inclusion while making a significant impact in the community. If you are passionate about helping others and ready to take on a rewarding challenge, we want to hear from you!

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Must have current First Aid & CPR certification from recognized organizations.
• Excellent verbal and written communication skills required.

Responsibilities

• Provide exceptional customer service and maintain a safe environment.
• Respond to emergencies and communicate effectively with dispatch.

Skills

Customer Service

Verbal De-escalation

Problem Solving

Confidentiality

Physical Stamina

Education

High School Diploma/GED

Tools

First Aid/CPR Certification

Job description

Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements:

Be a part of a rewarding career that ensures the safety of our healthcare workers and visitors within our local hospitals. As a Healthcare Security Officer, you respond to alarms, emergency requests, and use your excellent verbal de-escalation skills to resolve incidents. You always maintain confidentiality and discretion when handling private information, and you never forget to smile while providing your incredible customer service. This position is for Kentville and surrounding areas. We are hiring for patient watchers with the potential also for work on the core security team.
You must be located in the Annapolis Valley area to be considered. Out of area applications will not be accepted.

WHAT YOU WILL DO:

• Provide exceptional customer service, with an exceptional smile.
• Prevent theft, violence or infraction of rules and regulations.
• Monitor site visitors and perform ID checks in accordance with site policies and procedures.
• Respond professionally to site emergencies (alarms, medical emergencies, fires and other urgent matters).
• Effectively communicate all suspicious activities, concerns, issues, and events to our dispatch team on behalf of the clients' assets.
• Prepare and maintain professional and effective reports regarding the activities, security violations, and hazardous occurrences on site.
• Along with your dedication to utilizing PPE, you regularly patrol the facility so that no potential conflict leaves your sight.

YOU’RE A GREAT FIT IF YOU:

• Provide exceptional customer service, with an exceptional smile.
• Are comfortable standing for long periods of time.
• Hold a valid First Aid/CPR certification or are willing to obtain one prior to getting hired. We take safety seriously, and we know you do too.
• Are eligible to work in Canada.
• Have prior experience working in Security and Customer Service.

Requirements:

• Must have current First Aid & CPR from Red Cross, St. John's Ambulance or Life Saving Society.
• Excellent verbal and written English communication skills, including report writing.
• Strong interpersonal and customer service skills, professional demeanor and deportment.
• Ability to solve problems, make decisions and respond to emergencies under pressure.
• Discretion when handling confidential and private information.
• Physical ability to stand, sit and walk for extended periods of time.
• Ability to pass a security clearance and obtain a security license (a valid security license is considered an asset).
• High school diploma or equivalent and of legal age.

Education Requirements: High School Diploma/GED

Certification Requirements: Standard First Aid, CPR Level C

Additional Information / Benefits:

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

Screening Requirements: Criminal Background Check