Healthcare Security Guard - Oshawa

Securiguard Services Ltd.; Oshawa; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Award winning corporate culture - Can.

Opportunities for advancement and prof

Paid training

Extended Health and Dental benefits

Job summary

Securiguard Services Ltd. in Durham Region is seeking a Patrol Guard for our hospital site. You will monitor entry points, conduct regular patrols, respond to incidents, and support emergency procedures while maintaining a calm, respectful demeanor with patients, staff, and visitors.

The role emphasizes de-escalation, incident reporting, collaboration with healthcare teams, and high standards of safety. 12-hour shifts, weekends and holidays, with paid training and strong team culture.

Qualifications

• Valid Security Guard License and First Aid/CPR certification.
• Experience as a security guard, preferably in healthcare.
• Ability to walk/stand 12-hour shifts and perform proactive/reactive patrols.
• Strong communication and observational skills.
• Basic computer skills.
• Ability to complete detailed incident reports.
• Flexibility to work continental shifts, including weekends and holidays.
• Diplomas in Police Foundations or related field are assets.

Responsibilities

• Monitor entry points and verify credentials.
• Conduct regular patrols of interior and exterior areas.
• Respond to security incidents including medical emergencies.
• Follow lockdown and evacuation procedures.
• Interact with patients, visitors, staff calmly and respectfully.
• Use de-escalation techniques to prevent violence.
• Monitor cameras and alarm systems.
• Document incidents and complete incident reports.
• Coordinate with healthcare staff and law enforcement.
• Communicate with external responders for coordinated responses.

Skills

Interpersonal communication

Observation skills

Calm under pressure

Report writing

Basic computer skills

Physical stamina

De-escalation techniques

Education

Police Foundations / Community Justice Services or Law Enforcement Diploma

Job description

Are you passionate about ensuring the safety and security of patients and staff? Do you possess excellent observation skills and the ability to handle critical situations calmly and efficiently? If so, we have an exciting opportunity for you to join our team as a Patrol Guard at our esteemed hospital in Durham region.

We will provide all additional training including Crisis Management, Effective Communications, Management of Resistant Behavior, Mental Health Awareness and additional healthcare training. This is a great opportunity for those looking to advance their career in security and law enforcement.

Duties and Responsibilities:

• Monitor entry points and control access to the healthcare facility, verifying credentials and authorizing entry for authorized personnel.
• Conduct regular patrols of the facility, including interior and exterior areas, to deter unauthorized access and identify potential security threats.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Follow established protocols for emergency situations, such as lockdown procedures or evacuation drills, to ensure the safety of patients and staff.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
• Monitor security cameras, alarm systems, and other surveillance equipment to detect suspicious activity and potential security breaches.
• Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary.
• Collaborate with other healthcare staff, including nurses, physicians, and administrative personnel, to address security concerns and coordinate responses to emergencies.
• Communicate effectively with external stakeholders, such as law enforcement agencies and emergency responders, to facilitate a coordinated approach to security incidents.

Requirements:

• Valid Security Guard License and First Aid/CPR certificate
• Strong interpersonal and communication skills, with the ability to interact effectively with diverse individuals in a healthcare environment.
• Proven experience as a security guard or in a similar role, preferably in a healthcare or hospital setting.
• Excellent observational and problem-solving skills with the ability to remain calm and composed under pressure.
• Basic computer skills
• Ability to walk/stand 12-hour shifts providing proactive and reactive security patrols and response to incidents.
• Ability to complete accurate and detailed report writing, multi-task and work in a fast-paced, demanding environment.
• Police Foundations, Community Justice Services or Law Enforcement Diploma would be an asset.
• Flexibility to work continental shifts, including weekends, and holidays.

Employee Perks We Offer:

• Award winning corporate culture - Canada's Most Admired Corporate Culture 2021!
• Opportunities for advancement and professional development
• Paid training
• Extended Health and Dental benefits for eligible employees

At Securiguard we believe in living and acting by our values: R.E.A.C.H. · Respect · Empathy · Accountability · Courtesy & · Honesty. Our mission, vision, and values enabled us to be a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives, and we believe that diversity enables the company to grow towards a better future. Join us if you believe you can make a difference.

Our recruitment and selection process does not involve the use of artificial intelligence or automated decision-making systems. All applications are assessed by qualified personnel. Candidates who participate in an interview will be notified of the outcome within 45 days. Only applicants whose qualifications meet current or forecasted business needs will be contacted.

Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: "[e-mail]"