Healthcare Orders & Client Support Coordinator

Socket.dev; Markham; On-site; CAD 36,000 - 48,000; Full time

Job summary

Bayshore HealthCare in Markham, Ontario seeks a Client Service Coordinator who pre-screens orders, performs data entry, and handles patient inquiries to deliver quality home and community care services. The role requires accurate data entry, clear communication with external agencies, and collaboration with cross-functional Bayshore teams to ensure timely order processing and up-to-date documentation.

Experience in data entry or customer service is preferred; a GED or diploma in a medical field

Qualifications

• High School Diploma or GED required.
• Minimum one year of data entry, customer service, or administrative support experience.
• Certificate/diploma in a medical field is an asset.
• Experience in a medical office or similar setting is an asset.

Responsibilities

• Pre-screens incoming orders and enters data into order entry systems.
• Communicates with external agencies if orders are incomplete or inaccurate.
• Maintains patient and order records in Bayshore systems in line with policies.
• Coordinates with internal departments to keep orders updated and routed correctly.
• Handles inbound inquiries from patients and care teams and escalates when needed.

Skills

Data entry

Customer service

Administrative support

Effective communication

Education

High School Diploma or GED

Some college or medical certificate

Tools

Order processing software

Job description

Bayshore HealthCare in Markham, Ontario seeks a Client Service Coordinator who pre-screens orders, performs data entry, and handles patient inquiries to deliver quality home and community care services. The role requires accurate data entry, clear communication with external agencies, and collaboration with cross-functional Bayshore teams to ensure timely order processing and up-to-date documentation.

Experience in data entry or customer service is preferred; a GED or diploma in a medical field