HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A healthcare consultancy in Montreal is seeking a healthcare business analyst to join their team in hybrid work mode. Ideal candidates will have expertise in patient appointment booking, healthcare IT, and prior experience as a business analyst or similar roles. Strong written and verbal communication skills are essential, and familiarity with Canadian healthcare is preferred. Bilingual candidates (English/French) are a plus.

Qualifications

• Prior experience as a business analyst, clinical informaticist or system analyst.
• Ability to document business requirements through techniques like User Stories and Use Cases.
• Passion for details that align with business realities.

Skills

Patient Appointment Booking

Procedure and Medication Order flows

Healthcare and Healthcare IT knowledge

Business analyst experience

Documentation techniques

Strong communication skills

Regulatory documents understanding

Experience with Jira

Experience with Confluence

Knowledge of Canadian healthcare

Bi-lingual English / French

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.

o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)

o Appreciation for some of the data that needs to be captured and reported about appointments

1. Procedure and Medication Order flows

o More focused on Hospital environment, but also involving clinic and outpatient orders

o Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Knowledge of Healthcare and Healthcare IT (not Insurance)

Prior experience as a business analyst, clinical informaticist or system analyst

Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

Strong written and verbal communication skills

Ability to read and understand regulatory documents and translate to business requirements

Passion for details that you can balance with business realities

Experience with Jira and Confluence

Knowledge and awareness of Canadian healthcare

Bi-lingual English / French is a plus

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