Health Unit Clerk

Vancouver Coastal Health; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking health organization as a Health Unit Clerk at a vibrant clinic in Vancouver. This role is essential in supporting patient care through clerical duties, appointment scheduling, and maintaining medical supplies. The ideal candidate will thrive in a dynamic environment, showcasing their exceptional communication skills and ability to foster rapport with clients. With a commitment to innovation and teamwork, this organization offers a supportive workplace culture and opportunities for professional growth. If you're passionate about making a difference in healthcare, this position is a perfect fit for you.

Benefits

Comprehensive health benefits package

Employer-paid training and leadership development

Wellness supports for employees and families

Award-winning recognition programs

Exclusive discount offers for staff

Qualifications

• Grade 12 and a Medical Office Assistant Certificate required.
• 1 year of related experience or equivalent combination of education.

Responsibilities

• Perform clerical duties including word processing and typing reports.
• Book client appointments and maintain medical supply inventory.
• Answer inquiries and provide information on programs and policies.

Skills

Knowledge of healthcare equipment

Knowledge of sterilization techniques

Knowledge of medical terminology

Business writing skills

Ability to communicate effectively

Ability to work independently

Ability to organize and prioritize

Ability to maintain rapport with clients

Education

Grade 12

Medical Office Assistant Certificate

Job description

Salary Details

The salary range for this position is CAD $25.54/Hr. - CAD $27.22/Hr.

Job Summary

Come work as a Health Unit Clerk with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Health Unit Clerk to join the team at the Downtown Eastside Eye Clinic in Vancouver, BC. Apply today to join our team!

As a Health Unit Support Clerk you will:

• Support the Downtown Eastside Eye Clinic (DEEC) by performing clerical duties such as word processing, composing and typing correspondence including typing medical and/or legal reports.
• Book clients for appointments, answer the telephone, assemble and maintain files, set up and dismantle clinic rooms and clean applicable equipment in accordance with established procedures.
• Maintain an inventory of medical/surgical supplies and equipment.
• Perform reception duties such as answering general inquiries and provide direction and/or general information on programs and/or policies, as required.

Qualifications

Education & Experience

• Grade 12, a Medical Office Assistant Certificate, plus one (1) year recent related experience, or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Knowledge of healthcare equipment.
• Knowledge of sterilization techniques and procedures.
• Knowledge of health care facilities/clinics practices and procedures.
• Ability to keyboard 5,000 strokes per hour.
• Ability to develop and maintain rapport with clients.
• Knowledge of medical terminology.
• Business writing skills.
• Ability to deal tactfully with coworkers and clients.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and as a member of a team.
• Ability to organize, prioritize.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers in 2025.

Only short-listed applicants will be contacted for this posting.