Health Services Manager - Clinical Networks

Nova Scotia Health Authority; New Glasgow; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Health Services Manager to lead the Care NS Hub, focusing on person-centred care within a transformative health model. This role involves collaborating with various stakeholders to enhance health service delivery across Nova Scotia. The ideal candidate will possess strong leadership and project management skills, with a proven track record in clinical settings. Join a passionate team dedicated to excellence in health and community services, where your contributions will significantly impact patient care and organizational success. If you are driven by innovation and collaboration, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Long-term Disability Insurance

Life Insurance

Defined Benefit Pension Plan

Qualifications

• 5-7 years of clinical leadership/management experience in healthcare.
• Demonstrated knowledge of access and flow in health services.

Responsibilities

• Lead implementation and operation of the Care NS Hub.
• Engage with community and clinical teams for system transformation.

Skills

Clinical Leadership

Project Management

Interpersonal Communication

Analytical Thinking

Problem Solving

Team Development

Health Promotion Knowledge

Education

Baccalaureate degree in health-related discipline

Master’s degree (MHA/DHA) preferred

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Health Information Systems

Job description

Click here as an internal applicant.

Req ID:

#

Location:

Northern Zone,
Aberdeen Hospital

Department:

CNS Access & Flow Network

Type of Employment:

Permanent
Hourly FT (100%) x 1 Management/Non Union Position

Posting Closing Date:

8-May-25

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

About the Opportunity

Reporting to the Interim Director, Integrated Access and Flow Network, and working closely with the Senior Director, and Senior Medical Director, the Health Services Manager (HSM) is a member of the Integrated Access and Flow Network leadership team and is responsible for the implementation, operation, functioning and quality of the Care NS Hub (Hospital and Community) within the newly designed Health Beyond Hospital (HBH) care model. In keeping with our promise to provide people centred care, the HSM engages acute and tertiary care, primary health care, leadership, clinical teams, and our community co-leads including government departments (SLTC, DHW, DOSD, OAMH) and EHS, to explore partnerships and to foster the HBH model of care. The HSM is responsible to lead and engage others through partnerships intended to achieve results that facilitate system transformation and the achievement of strategic goals and objectives – both at a system and local community level.

The HSM is responsible for the leadership, development, implementation, operation, and evaluation of person-centred care through the Care NS Hub (Hospital and Community) team that is currently being established across designated locations in Nova Scotia. In addition, the primary responsibilities of the HSM related to program leadership, human resource management, fiscal management, development and assurance of professional standards are to be aligned with the broader Health Beyond Hospital model of care and NSH strategic framework.

About You

We would love to hear from you if you have the following:

1. Baccalaureate degree in a health-related discipline; nursing, OT, PT, SW, RD preferred
2. Master’s degree preferred (e.g., Masters of Health Administration (MHA) / Postgraduate Diploma Health Administration (DHA))
3. Current registration with the professional college/association of the relevant health discipline or eligible for registration.
4. A minimum of 5-7 years recent and related clinical leadership/management experience in a health care setting.
5. Demonstrated experience in initiating and managing multiple projects.
6. Experience in a unionized environment preferred.
7. Demonstrated knowledge of access and flow, acute care and community health services, primary health care, health promotion, health determinants, and dynamics of health needs in both a rural and urban community
8. Demonstrated exceptional interpersonal and communication (oral, written and presentation) skills including the ability to work collaboratively with various professional and community individuals, demonstrating a high level of judgment, tact, creativity, diplomacy, discretion and confidentiality.
9. Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings.
10. Demonstrated ability to work with physicians and stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams.
11. Must have high level of sound judgment, initiative, and self-direction to make independent decisions related to responsibilities. Values and acts upon input from key internal and external stakeholders to support the decision-making process.

About You Cont.

1. Exhibits analytical thinking as well as creative problem-solving ability and willingness to consider uncharted or novel ideas related to trends and changes in health care.
2. Demonstrated ability to work with and across multiple organizations is an asset.
3. Understands the climate/culture in the organization, including existing transformation work and the wider provincial, community, and social context.
4. Being conscious of broad system connection and potential impacts and consequences of decisions in a wide variety of situations, both internal and external.
5. Being aware of the interdependence of organizational systems and stakeholders and considering the impact on people, processes, and services.
6. Demonstrated interest in continued professional growth and leadership.
7. Knowledge of current legislation relating to Occupational Health & Safety, Infection Control Standards, Controlled Drug & Substances, Freedom of Information and Protection of Privacy, and of Accreditation Standards.
8. Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills.
9. Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health.
10. Proficiency in computer applications including Microsoft Word, Power Point, Excel, internet, email and the ability to use health information systems to support patient care.
11. Competencies in other languages an asset, French preferred.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

Permanent Full-time position, 75 hours biweekly
Travel to other sites and areas will be required.

Compensation and Benefits

$46.36 - $61.60 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ and self-identify.