Health Services Laboratory Assistant - Float - #2024-9447 (reqID)

Dynacare; Niagara Falls; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading health company as a Health Services Laboratory Assistant (Float) in Niagara Falls, where you will procure blood samples and provide exceptional patient care. This full-time position requires flexibility to work across various centers in the region. By combining skill and empathy, you will contribute to positive patient outcomes and be part of an award-winning team dedicated to making a meaningful impact in healthcare.

Benefits

Health and wellness benefits program

RRSP match benefits

Employee stock purchase program

Collaborative, diverse workforce

Qualifications

• Completed Secondary School and trained in Laboratory Assistant or Medical Lab Assistance, specializing in phlebotomy.
• Customer-focused and skilled in managing anxious patients during the sampling process.
• Proficient in English for clear communication with patients.

Responsibilities

• Responsible for procuring blood samples, entering requisitions, and processing laboratory specimens.
• Create a positive customer experience while maintaining confidentiality and regulatory compliance.
• Ensure accurate data entry and quality management of specimens.

Skills

Phlebotomy

Customer Service

Attention to Detail

Education

Secondary School Diploma

Laboratory Assistant Training Program

Job description

Health Services Laboratory Assistant (Float) Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and. Are YOU our next Laboratory Assistant? As a Health Services Laboratory Assistant (Float), you are responsible for procuring blood samples and other laboratory specimens, entering requisitions and processing samples for transportation accurately – all in a timely manner.You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives. This is a permanent full-time position working, Monday – Saturday, between the hours of 7 : 00 am – 5 : 30 pm in the Hamilton, Burlington, Kitchener, and Niagara areas, in our Laboratory and Health Services Centers (LHSC) . Must be flexible to work various hours between Monday – Saturday. Guaranteed 70 hours biweekly. Why Dynacare is an amazing place for YOU : Join an award-winning "Top Employer" with meaningful and impactful career opportunities

• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference :
• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental / corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role :

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients
• Reliable mode of transportation to travel between LHSCs in the entire region.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

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Laboratory Assistant • Niagara Falls, ON