Health Services Laboratory Assistant - Float - #2024-9447 (reqID)

Dynacare; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

Dynacare is seeking a Health Services Laboratory Assistant (Float) to play a vital role in patient care. This permanent full-time position involves procuring blood samples, processing specimens, and providing exceptional customer service. Join a top employer dedicated to health and wellness solutions in a supportive environment.

Benefits

Health and wellness benefits program

RRSP match benefits

Employee stock purchase program

Internal mobility opportunities

Collaborative and diverse workforce

Qualifications

• Completed Secondary School and a Laboratory Assistant training program.
• Specialized training in phlebotomy required.
• Proficiency in English, both written and verbal.

Responsibilities

• Procure blood samples and other laboratory specimens.
• Provide exceptional customer service to patients.
• Accurately enter data for Ministry of Health requisitions.

Skills

Customer-focused

Phlebotomy skills

Detail-oriented

Communication

Education

Completed Secondary School

Laboratory Assistant training program

Medical Lab Assistance course

Job description

Health Services Laboratory Assistant (Float) - Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to improve and be inspired. It’s an environment where you can grow your career in any direction you choose.

We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and grow with us. Are YOU our next Laboratory Assistant?

As a Health Services Laboratory Assistant (Float), you are responsible for procuring blood samples and other laboratory specimens, entering requisitions, and processing samples for transportation accurately and in a timely manner. You also play an important role in providing customer service to create the best possible patient experience. These situations can be stressful for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives.

This is a permanent full-time position working Monday – Saturday, between 7:00 am – 5:30 pm, in the Hamilton, Burlington, Kitchener, and Niagara areas, at our Laboratory and Health Services Centers (LHSC). Must be flexible to work various hours between Monday – Saturday. Guaranteed 70 hours biweekly.

Why Dynacare is an amazing place for YOU:

1. Join an award-winning "Top Employer" with meaningful and impactful career opportunities
2. Access a health and wellness benefits program supporting you and your loved ones
3. Grow and thrive with a dynamic, successful company through internal mobility opportunities
4. Invest in your future through RRSP match benefits and an employee stock purchase program
5. Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

1. Create an exceptional customer experience that is best in class and engages with individuals around our products and services
2. Accurately enter data, patient, and test information for Ministry of Health requisitions
3. Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
4. Sort and steer specimens, perform ECGs, Holter hookups, paternity, urine, drug, and breath alcohol collections
5. Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for handling suitable and unsuitable samples
6. Maintain all confidential information securely. Contribute to meeting departmental and corporate quality metrics, regulatory compliance, and quality indicators

What YOU bring to the role:

1. Completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
2. Customer-focused with genuine care for patients’ health
3. Skill in phlebotomy, with the ability to manage anxious patients in a pleasant, calming, and reassuring manner
4. Ability to prioritize and self-manage within a deadline-oriented environment
5. Extremely detail-oriented
6. Proficiency in English, both written and verbal, to communicate instructions clearly and understandably to patients
7. Reliable transportation to travel between LHSCs across the region

If you are passionate about supporting healthy lives with commitment and care, please apply today and open the door to your extended career journey. Dynacare has been a “Top Employer” for many years for good reason. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you seek a meaningful career supporting healthy lives, we would love to meet you. Join us in our journey to become Canada’s leader in health and wellness solutions.