Health Program Management Office Administrator

Calian Group Ltd.; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian technology and services company is seeking a Health Program Management Office Administrator to support the Director and Operations Managers in enhancing Health programs. Responsibilities include contract documentation, project management, and effective communication with clients. Ideal candidates have a college diploma in a related field and 1-3 years of project coordination experience. Proficiency in Microsoft tools and bilingualism in French and English are advantageous. This position welcomes applicants from all over Canada.

Qualifications

• 1-3 years’ experience working in a Project Coordinator or similar role.
• Experience working in Government and/or Private Sector contracts.
• Ability to prepare and interpret schedules and detailed process plans.

Responsibilities

• Use Project Management tools to track and monitor projects.
• Coordinate, track, and document various Health contract project management activities.
• Contribute to continuous improvement initiatives.

Skills

Project Management

Customer Service

Organizational Skills

Microsoft Excel

Power BI

Bilingual in French and English

Education

College Diploma or University Degree in a related field

Tools

Microsoft Project

Microsoft Office Suite

Job description

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.

Position Overview

The Health Program Management Office Administrator assists the Director and the Operations Manager(s) in developing and improving Health programs processes &/procedures, coordinating programs &/services contract and administrative functions within the Health Project Management Office team. Under the direction and guidance of the Director, the HPMO Administrator supports all aspects of the day-to-day activities of the Health Project Management Office.

Responsibilities

The Health Program Management Office (HPMO) Administrator, under the direction of the Director, supports HPMO and HCPR Central Contract Office (CCO) functions which may include, but not limited to, the following:

• Use Project Management tools to track and monitor projects: hours, timelines, deliverables, travel. For example, Client task authorization and subsequent contract task documentation processing (receiving, logging, response coordination, review and preparation for submission, and submission to clients and reporting for Calian stakeholder or client purposes)
• Contract documentation and reporting, which may include contribution, review and or development of content for Health contract documentation and reporting
• Interfaces with Calian Divisional Services teams (e.g., Client Billing, Contract Administration, &/ Human Resources) to facilitate administration of contract documentation and reporting
• Applicant tracking database (e.g., Desk Flow) data population, quality assurance and reporting
• Coordinate, track, and document various Health contract project management activities, including resources, resource credentials, equipment, finances, and information (for example licenses, and certifications such as WHMIS & N95)
• Assist with research for rate increase or new rate proposals, which may include research and/or review of content for HCPR or Clinician Services contract rate proposals and/or client requests for proposals
• Contributes to continuous improvement initiatives, which may include HCPR or Clinician Services processes/procedures or internal Calian processes/procedures
• Communicates focusing on the customer experience as and when requested, and with guidance, to Calian and client team members in support of HCPR and Clinician Services contracts
• Attends regular and ad-hoc meetings of the Health Services teams and clients as required

Qualifications

• College Diploma or University Degree in a related field or equivalent experience
• 1-3 years’ experience working in a Project Coordinator or similar role (i.e. Contract Administration/Management environment)
• Experience working in a Government and/or Private Sector contracts environment
• Ability to prepare and interpret schedules and detailed process plans
• Advanced knowledge using Microsoft Excel, Outlook, PowerPoint, Teams and Word
• Excellent organizational, customer service, written and oral communication skills
• Strong Excel and PowerBI skills is an asset
• Experience with project management tools (i.e. Microsoft Project) is an asset
• Bilingual in French and English is an asset

Additional Requirements

• A clear sense of urgency to achieve results. A “can-do”, “let’s make it happen” attitude and a focus on a positive customer experience
• Ability to think proactively, critically, and independently to make good decisions
• Exceptional attention to detail and committed to a high degree of accuracy. Must be able to gather, prioritize and analyze information skillfully
• Detail oriented, self-motivated and the ability to work well under limited direction
• Strong collaboration and teamwork ability
• Keen sense of time management and flexibility

We welcome applicants from all over Canada.

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