Health Office Assistant

WNHAC; Northwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading health care provider is seeking an Administrative Support professional in Northwestern Ontario. The role requires strong communication and organizational skills, along with a commitment to understanding Indigenous culture. Candidates should hold a relevant diploma and be prepared to contribute to a collaborative, culturally sensitive workplace.

Qualifications

• Strong customer service skills and ability to work with diverse populations.
• Understanding of Indigenous culture and healing practices.
• Experience in an Indigenous organization is beneficial.

Responsibilities

• Act as the first point of contact for clients and provide administrative support.
• Utilize advanced computer skills in a networked environment.

Skills

Oral communication

Written communication

Customer service orientation

Problem solving

Interpersonal skills

Education

Medical secretary diploma or office administration diploma

Tools

Microsoft Office

Electronic Health Records

Job description

We provide wholistic primary health care through a range of options including prevention, assessment, diagnosis, and treatment. Our teams include health professionals, educators and support workers representing both traditional Indigenous and contemporary models of care and use wholistic health and community development concepts.

To be a courteous and efficient first point of contact for clients and the public and provide effective administrative support functions for the CSL and related health professionals.

NOTE : Indigenous traditional practices involve burning sacred medicines including tobacco, sweetgrass, sage and cedar within the work setting.

QUALIFICATIONS :

• medical secretary diploma, office administration diploma, or equivalent combination of post-secondary education and experience;
• advanced computer skills and experience operating in a network environment with a full range of Microsoft Office applications; experience with Electronic Health Records is an asset;
• demonstrated oral and written communication skills; excellent problem solving and interpersonal skills to deal effectively with a wide variety of people; strong customer service orientation;
• personal experience and understanding of traditional Indigenous culture and healing practices; ability to work in a collaborative, de-colonial, trauma-informed, and client-centered approach and to support WNHAC values in meaningful ways;
• highly organized, detail orientated and able to prioritize and produce high standard of work;
• deep understanding and experience of Indigenous culture, values, and perspectives and relevance in a workplace; ability to speak and understand Anishinaabemowin a definite asset;
• experience working in an Indigenous organization; understanding and / or willingness to learn of Indigenous culture and values;
• proof of immunization in compliance with policy requirements is mandatory;
• valid drivers license, own vehicle and willingness and ability to travel required;
• criminal records check and current drivers abstract required;
• commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model.

APPLICATION DEADLINE : Friday, July 4, 2025

Please send resume with covering letter and three references, to :

Email : Website : WNHAC.org

Fax : [phone]

Phone : (888) MYWNHAC

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply.