Health Office Assistant

WNHAC; Northwestern Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

A holistic health care organization in Northwestern Ontario seeks a Health Office Assistant. The ideal candidate will provide administrative support and serve as a primary contact for clients. Candidates should have strong communication skills, understanding of Indigenous culture, and relevant education. An excellent benefits package is offered, including HOOPP pension plan. Apply with a resume and cover letter by August 5, 2025.

Benefits

Excellent benefits including HOOPP pension plan

Accessibility accommodations available

Qualifications

• Medical secretary diploma, office administration diploma, or equivalent education and experience.
• Excellent communication, problem-solving, interpersonal skills, and a strong customer service orientation.
• Deep understanding of Indigenous culture and values; ability to speak Anishinaabemowin is an asset.
• Proof of immunization as per policy requirements.

Responsibilities

• Serve as a courteous and efficient first point of contact for clients and the public.
• Provide effective administrative support for the CSL and related health professionals.

Skills

Advanced computer skills

Excellent communication

Problem-solving

Interpersonal skills

Strong customer service orientation

Detail-oriented

Organizational skills

Understanding of Indigenous culture

Ability to prioritize

Education

Medical secretary diploma or office administration diploma

Tools

Microsoft Office

Electronic Health Records

Job description

Job Title: Health Office Assistant

Salary: $45,299 - $59,105 with excellent benefits, including HOOPP pension plan. Salary is based on education and experience.

Organization: WNHAC

Job Description: We provide holistic primary health care through prevention, assessment, diagnosis, and treatment. Our teams include health professionals, educators, and support workers representing both traditional Indigenous and contemporary models of care, utilizing holistic health and community development concepts.

Responsibilities:

• Serve as a courteous and efficient first point of contact for clients and the public.
• Provide effective administrative support for the CSL and related health professionals.

Note: Indigenous traditional practices involve burning sacred medicines such as tobacco, sweetgrass, sage, and cedar within the work setting.

Qualifications:

• Medical secretary diploma, office administration diploma, or equivalent education and experience.
• Advanced computer skills, experience with Microsoft Office, and knowledge of Electronic Health Records is an asset.
• Excellent communication, problem-solving, interpersonal skills, and a strong customer service orientation.
• Personal experience and understanding of Indigenous culture and healing practices; ability to work in a collaborative, de-colonial, trauma-informed, client-centered manner supporting WNHAC values.
• Highly organized, detail-oriented, able to prioritize and produce high-quality work.
• Deep understanding of Indigenous culture, values, and perspectives; ability to speak and understand Anishinaabemowin is an asset.
• Experience working in an Indigenous organization; willingness to learn about Indigenous culture and values.
• Proof of immunization as per policy requirements.
• Valid driver’s license, own vehicle, and willingness to travel.
• Criminal records check and current driver’s abstract required.
• Commitment to ongoing training and professional development; positive attitude and capacity to act as a healthy lifestyle role model.

Application Details:

Please send your resume, cover letter, and three references to:

Health Office Assistant Position

Email: [Insert email address]

Website: WNHAC.org

Fax: [phone]

Phone: (888) MYWNHAC

Application deadline: Tuesday, August 5, 2025.

We thank all applicants for their interest; only those selected for an interview will be contacted. We encourage First Nations, Inuit, and Métis applicants to apply. Accessibility accommodations are available upon request.