Health Care Support Worker

Integrated Care System; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare provider in Halifax is seeking a Health Care Support Worker for a part-time position focusing on community mental health care for older adults. This role requires working collaboratively within a multidisciplinary team and providing support for individuals with various mental health conditions, including dementia. Candidates with excellent communication, organisational, and interpersonal skills are encouraged to apply, as are those who hold the required qualifications.

Benefits

Comprehensive induction program

Access to further training options

Strong focus on staff development and supervision

Qualifications

• Experience working with older adults, especially those with dementia.
• Ability to supervise and guide others in care practices.
• Written and verbal communication skills for effective patient interaction.

Responsibilities

• Support and implement interventions for mental health and dementia patients.
• Provide excellent levels of personal care as part of a care team.
• Maintain meaningful therapeutic relationships with service users.

Skills

Communication

Organisational skills

Interpersonal skills

Customer care

Education

GCSE A-D or grade 3-9 in Maths and English or equivalent

Apprenticeship level 3 or equivalent

Care Certificate

Job description

Go back South West Yorkshire Partnership NHS Trust

Health Care Support Worker

The closing date is 21 July 2025

Due to retirement,we have a Part Time (22.5hrs p/w) Band 3 Community Mental Health Support Workervacancy. There is a requirement for thesuccessful candidate to work Monday to Wednesday.

We are aspecialist service that provide community mental health for older adults livingin Calderdale, West Yorkshire. Ourmission is to work collaboratively with service users and their families so toenable them to reach their full potential and live well in their community. Ourservice users live with a range of mental health conditions which can includeDementia.

We have astrong and well established Multi-Disciplinary Team (MDT) who work together todeliver person centred assessments, interventions, and support.

For full job description, please see attached supporting documents.

Atthe time of advertising, this role does not meet the minimum requirements(salary threshold or occupational requirements) set by UK Visas and Immigration to sponsorcandidates to work in the UK. For this reason, unfortunately we are unable tosponsor anyone on a visa for this role at this moment in time.

Main duties of the job

The main duties of the post include:

Independently andautonomously support, implement interventions and care for patients withattention to mental health/dementia, physical, emotional, social, and culturalissues.

To visit patients in theirhome.

Holda clinical caseload whilst liaising with the care co-ordinator.

Provide a joined upservice across health, social and voluntary care providers.

Be responsible for providing expertclinical advice and support to patients and their families.

Work in a collaborativemanner with others to ensure seamless service delivery.

The qualities we are looking for in potential candidatesare:

Established clinical backgroundin working with service users presenting with mental health issues.

Ideally to have experienceof working with older people living with dementia.

Experience of working autonomously.

Excellent communication, organisational and interpersonalskills.

A full comprehensive induction will be provided andaccess to further training options. The service places staff clinical andmanagement supervision, appraisal, support and professional development as ahigh priority.

A Full UK driving license and use of own car isessential.

For further information, or if you wish to arrange aninformal visit, please contact Mark Whittlesea (Team Manager) on 07766 905796.

All employees of the Trust are stronglyencouraged to be fully vaccinated against COVID-19 to protect patients.

About us

Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.

Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job responsibilities

The post holder will:

Under thesupervision/direction of registered health care professionals/associatepractitioner, within a delegated framework for agreed tasks, seek support asand when necessary, in the delivery of psychological and physical care to adefined group of people.

As part of a healthcareteam, provide the highest standards of safe and compassionate planned care topeople that maximises their recovery and rehabilitation potential.

Develop and maintainmeaningful therapeutic relationships with people. Adopt a polite, positive andempathetic approach, communicating effectively and informatively.

Demonstrate anunderstanding of the care and treatment programmes of a designated group ofservice users to enable you to instruct, advise & guide service users,family and carers.

To make the appropriate adjustments independently within ownlevel of competence and be able to communicate any changes to service users andregistered health care professionals.

Be required to concentratefor periods of time, depending upon the care intervention/care plan eg,following the observation policy, taking, recording of physical observationsetc, and responding to issues of concern appropriately. This may include areasof work requiring physical effort, with regard to risk, health & safety.

Exercise a degree ofindependence, initiative and judgement and consider different approaches whendelivering tasks. Assess situations, identify and resolve potential problems,within own levels of competence.

Ensure the careexperienced is positive and service user safety is maintained. Treat everyoneeg, service users, their relatives, visitors, colleagues etc, with respect,dignity, courtesy and in accordance with the Trusts Values.

Contribute to the careplanning process. Understand the principles underlying care planning eg,enabling the service user to reach an optimum level of functioning/independence/recovery.

Implement care withinwell-established policies, procedures, protocols, guidelines and establishedclinical care plans. Organise a range ofactivities eg, facilitate meaningful activities for individuals or smallgroups.

Apply knowledge of longerterm health conditions eg, Diabetes, Obesity, smoking cessation etc, providingadvice and support.

Undertake the physicalaspects of care eg, moving and handling of service users. Use items ofequipment in delivering care eg, hoists, wheelchairs etc. (as appropriate tothe role), ensuring appropriate instruction on their use has been received.

Assist in dealing withverbal/physical aggression using de-escalation techniques, this may include theneed for restraint and/or seclusion (as appropriate to the role).

Attend to the serviceusers personal care needs as required.

Participate in a flexiblerostering arrangement providing 24-hour/7 day care (as appropriate to the role).

We are aware that an increasing numberof applicants are using AI technology to generate responses on NHS Jobapplication forms. Over reliance on AI-generatedcontent in application forms is strongly discouraged and we will conduct a thorough screening process before selectingcandidates to progress to the next stage. If you are using AI to enhance yourapplication, please disclose this in your NHS Jobs application form.

Person Specification

Special Knowledge and Skills

• As appropriate to the role:
• Demonstrates excellent customer care skills.
• Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
• Demonstrates safe decision making skills commensurate with role.
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
• Non-judgemental, empathetic manner.
• Demonstrates Trust Values.
• Excellent interpersonal skills.
• Good administration and organisational skills.
• Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
• Able to fulfil the requirements of the value based induction.
• Language skills other than English.
• Experience of supervising/inducting others.

Experience

• In providing personal care and related procedures for those with health/social needs.
• In working in a caring environment at a band 2 or equivalent level of competence.
• In dealing with the public.
• In working as an effective team member.
• Of demonstrating own duties.
• Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
• In demonstrating initiative, decision-making and prioritisation skills.
• Evidence of a commitment to user/carer involvement.

Qualifications

• GCSE A-D or grade 3-9 in Maths and English or equivalent.
• Apprenticeship level 3 or equivalent eg, RQF(regulated Qualification Framework)NVQ level 3 in Health & Social Care or equivalent.
• Or, level 2 qualification with the ability to demonstrate competencies at level 3.
• Care Certificate or required to achieve within 12 weeks of commencement.
• Level 4 units in Health & Social Care.
• Experience of the speciality area.
• Willingness to undertake further study towards level 4 qualification.

Training

• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training.
• Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.

Physical Attributes

• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Personal Attributes

• Responsive attitude and approach.
• Dress appropriately for the environment.
• A Current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South West Yorkshire Partnership NHS Trust

Address