headwaiter/headwaitress - food and beverage services

Manitoulin Hotel & Conference Centre

Northeastern Manitoulin and the Islands

CAD 30,000 - 40,000

Job description

Part Time / Full Time

Must be of legal age to mix and serve alcoholic beverages
Address customers' complaints or concerns
Present bills to customers and accept payment in cash, credit or debit cards, travelers cheques or room billings
Describe menu items including daily specials for customers
Enforce provincial/territorial liquor legislation and regulations
Advise on menu selections
Balance cash and record sales
Clear and clean tables, trays and chairs
Describe and advise on wine selection
Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
Order and maintain inventory of wines and wine glassware
Serve food and beverages
Supervise other servers and bussing staff
Take orders and relay to kitchen and bar staff
Schedule staff
Train staff
Assist clients/guests with special needs
Provide customer service

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Participates in a government or community program or initiative that supports persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Manitoulin Hotel & Conference Centre in Little Current, ON