Head Waiter / Waitress

Gordon Ramsay Restaurants; Bishopsgate; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Head Waiter to join their vibrant team at a stunning venue. This full-time position offers the chance to work in a dynamic environment where your passion for food and wine can shine. You will be responsible for delivering exceptional service, leading a section, and mentoring junior staff while ensuring every guest leaves with a memorable experience. With competitive pay and a range of benefits, including training opportunities and discounts, this role is perfect for someone eager to develop their career in hospitality. Join a team that values diversity and inclusion, and make a difference in the culinary world.

Benefits

Competitive Pay Rate

Wage stream access

World-class training opportunities

50% staff discount on food and drink

Discount on Gordon Ramsay Academy classes

Preferential Room Rates at partner hotels

Free mental health support

50% off Membership to CODE

Amazing family meals on duty

Qualifications

• Experience in hospitality with a focus on guest experience.
• Ability to supervise and motivate team members.

Responsibilities

• Create memorable guest experiences with excellent product knowledge.
• Supervise shifts and support junior team members.

Skills

Product knowledge in food and wine

Interpersonal skills

Teamwork

Attention to detail

Education

WSET L2 qualification

Job description

We are now looking for a Head Waiter to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar.

Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breathtaking, unparalleled views across the city.

THIS IS A FULL TIME POSITION

What you do as a Head Waiter/Waitress:

1. You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences.
2. You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team.
3. You’re passionate about wine and ideally hold WSET L2 qualification.
4. Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence.
5. You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience.
6. You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved.

What’s in it for you:

1. Competitive Pay Rate.
2. Wage stream employer-Employees can access up to 50% of wages before payday.
3. Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3.
4. Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment.
5. A fantastic 50% staff discount on food and drink in UK restaurants.
6. 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family.
7. Preferential Room Rates at Gordon Ramsay Restaurants partner hotels.
8. MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy.
9. 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels.
10. Amazing family meals on duty.

If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic selves and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Experience: Required
Employment: Full-time
Starting time: Immediate start!

About Gordon Ramsay Restaurants:
Gordon Ramsay Restaurants is the restaurant business of acclaimed chef, restaurateur and TV personality-Gordon Ramsay. The group has 39 restaurants in the UK and a further 34 internationally including USA, Dubai, France & Singapore.