Head Pharmacy Tech Assistant

Shoppers Drug Mart; Lethbridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join Shoppers Drug Mart as a Head Pharmacy Technical Assistant. In this role, you will manage pharmacy operations, train staff, and ensure high standards of customer service and patient care. This position is pivotal for fostering a positive work environment and enhancing community health.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Management experience is an asset.
• Experience as a Pharmacy Technical Assistant preferred.

Responsibilities

• Manage pharmacy schedules based on needs.
• Train new employees and support hiring.
• Maintain standards and customer service.

Skills

Ability to prioritize tasks

Interpersonal skills

Customer service commitment

Professional standards

Decision-making skills

IT and data-entry skills

Tools

Assyst-Rx software

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Head Pharmacy Technical Assistant

We are looking for a Head PTA to join our team.

In addition to the duties required of a PTA, the Head PTA is also responsible for managing the schedule based on pharmacy needs. They must also implement the protocols required by the OPQ and maintain the appropriate standards. They are also in charge of training new employees, and hiring with the pharmacist-owner.

The candidate must have a short- to long-term vision for the management of the pharmacy in collaboration with the pharmacist-owner. They must be able to maintain a conducive work environment and appropriate customer service.

Management experience is an asset, as is experience as a PTA.

Come and work in a pharmacy as Head Pharmacy Technical Assistant. We’ll count on your dedication to the patients. In this position, you will learn new skills and help the pharmacy team improve patient health and care for people in your community.

Skills:

• Ability to prioritize numerous tasks in a fast-paced environment
• Excellent interpersonal and communication skills
• Commitment to offering excellent customer service and patient care
• High professional standards and disposition, and a high degree of patient confidentiality
• Able to make informed decisions and demonstrate problem-solving skills
• Proficient IT and data-entry skills
  
  

Assets:

• Experience working in a retail pharmacy
• Experience as a pharmacy technical assistant
• Familiarity with Assyst-Rx software
  
  

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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