Head of Solutions Engineering, Pre-sales

Global Trade Plaza; Canada; Remote; USD 200,000 - 240,000; Full time

Job summary

An innovative company is seeking a dynamic Head of Solutions Engineering to lead a global team focused on pre-sales activities. This role involves mentoring Solutions Engineers, collaborating with cross-functional teams, and driving customer success through technical expertise. As a pivotal leader, you will help overcome technical challenges during the sales process and ensure the team is well-equipped to support sales efforts. If you're passionate about technology and eager to make a significant impact in a remote-first organization, this opportunity is perfect for you.

Qualifications

• 3+ years of management experience in field engineering.
• 5+ years of experience selling enterprise software.

Responsibilities

• Lead a global team of Solutions Engineers supporting sales.
• Attract, hire, and develop the Solutions Engineering team.

Skills

Management experience in field engineering

Selling enterprise software

Distributed systems

Storage systems

SQL

SFDC

Apache Kafka

Kubernetes

C++

Go

Java

Python

Job description

Head of Solutions Engineering, Pre-sales

United States, Canada

We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data.

Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We’re evolving streaming beyond the Apache Kafka protocol into a unified “engine of record” that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.

About the Role:

Come and lead our growing Pre-Sales Solutions Engineering team! As a Director of this team, you will lead and mentor a global team of Solutions Engineers that are focused on educating prospective customers and leading proof-of-concepts (POCs). In this role, you will partner closely with the wider Customer Success team and cross-functional teams and key stakeholders. You will work closely with Sales, Product, and Engineering to help overcome any technical challenges encountered during the sales process, and capture new product requirements from prospects in the field.

You Will:

• Lead a team of Solutions Engineers across the globe supporting the sales organization
• Be responsible for tracking all POCs and work with the team to overcome any challenges
• Work closely with Product and Engineering to help gather requirements from prospects to help unlock additional revenue
• Attract, hire, and develop the Solutions Engineering team as the company continues to grow and scale
• Be a strong, close partner to the sales team, providing them the technical assistance and guidance needed to help close business

You Have:

• 3+ years of management experience in field engineering
• 5+ years of experience of selling enterprise software
• Technical background in distributed systems and/or storage systems
• Ability to present and talk with prospects and handle objections
• Deep understanding of the sales process
• Experience with building reports in SQL and SFDC

Please highlight if applicable to you:

• Experience with Apache Kafka
• Experience with Kubernetes
• Experience with C++, Go, Java, Python

U.S. base salary range for this role is $200,000 - $240,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe.
Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.

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