Head of Software Engineering - CLEARVIEW
Panasonic North America
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Benefits offered by this job
Job summary
Clearview by Panasonic is seeking a technology leader to strengthen the core SaaS platform, scale the engineering organization, and drive AI-powered capabilities across a global restaurant operations platform. The role reports to executive leadership and focuses on platform architecture, AI capabilities, delivery discipline, and productivity transformation.
Ideal candidates will have 10+ years in software engineering, 5+ years leading SaaS teams, experience with cloud, APIs, and modern software
Qualifications
- 10+ years of software engineering experience.
- 5+ years leading engineering teams in a SaaS environment.
- Experience managing managers and building scalable engineering organizations.
- Demonstrated track record of recruiting and retaining top engineering talent.
- Strong product and customer orientation.
Responsibilities
- Define and execute Clearview's technology strategy and architecture roadmap.
- Lead platform modernization, cloud infrastructure, API, and DevOps strategy.
- Establish engineering standards, delivery practices, and technical governance.
- Lead evolution of AI/ML capabilities and data strategy.
- Partner with Product to identify high-value AI use cases for customers.
- Drive AI-enabled engineering productivity and DevOps automation.
- Build and retain world-class engineering talent and a high-performance culture.
- Collaborate with Product Management on roadmap planning and release execution.
Skills
Tools
Job description
Clearview by Panasonic is a B2B SaaS company serving quick service restaurant operators and franchise organizations. Our platform supports restaurant performance through reporting, analytics, forecasting, and business intelligence. We currently operate across North America and Japan and are preparing for international expansion while adding AI-based capabilities to our solution. They have offices in Niagara, Ontario and Fredericton, New Brunswick.
Clearview is entering its next phase of growth, evolving from a conventional reporting and analytics SaaS provider into a global, AI-powered Restaurant Operations Intelligence platform for quick service restaurant operators. We're looking for a technology leader who can strengthen our core SaaS platform, scale our engineering organization, turn our restaurant data advantage into practical AI products, and make engineering productivity a top operating priority.
This is a strategic executive leadership role responsible for the engineering organization, technology roadmap, platform architecture, AI capabilities, delivery discipline, and a company-level productivity transformation across the software development lifecycle. You'll combine technical depth, SaaS scaling experience, AI and data fluency, product partnership, customer orientation, and a track record of improving engineering productivity through modern AI tools, automation, and disciplined process design.
Define and execute Clearview's technology strategy and architecture roadmap.
Ensure the scalability, reliability, security, and performance of the Clearview platform.
Lead platform modernization, cloud infrastructure, API, and DevOps strategy.
Establish engineering standards, delivery practices, and technical governance.
Lead the evolution of Clearview's AI, machine learning, forecasting, and decision-support capabilities.
Partner with Product to identify high-value AI use cases for restaurant operators and enterprise customers.
Establish practical MLOps, data governance, model deployment, and monitoring practices.
Translate AI capabilities into measurable customer and commercial value.
Make engineering productivity a primary strategic objective, with clear baselines, targets, and executive-level reporting.
Define and implement an AI-enabled software development lifecycle spanning discovery, design, coding, code review, testing, documentation, deployment, and support.
Drive adoption of AI-assisted coding, automated test generation, code quality analysis, documentation generation, DevOps automation, and developer knowledge tools.
Reduce cycle time, rework, manual testing burden, and avoidable production defects through AI-enabled workflows and stronger engineering discipline.
Establish responsible AI guardrails, security controls, IP protection, and measurement practices for AI use in development.
Build a culture where engineers use AI to increase leverage while maintaining accountability, craftsmanship, and customer trust.
Recruit, develop, and retain world-class engineering talent.
Build a high-performance culture focused on accountability, collaboration, innovation, and execution.
Develop engineering managers, technical leaders, career paths, and succession plans.
Improve delivery predictability, quality, and communication across teams.
Collaborate closely with Product Management on roadmap planning, prioritization, and release execution.
Balance innovation, customer commitments, technical debt, and platform investment.
Ensure engineering decisions are grounded in customer outcomes and business priorities.
Build strong alignment between engineering, product, sales, customer success, and executive leadership.
Build technology capabilities that support global expansion.
Lead platform localization, multi-region deployment, data residency, and scalability planning.
Evaluate regional technical, security, privacy, and compliance requirements.
Support market entry planning for new geographies and enterprise customers.
Serve as a key member of the executive leadership team.
Communicate technology strategy to customers, partners, investors, and the Board.
Support enterprise sales and strategic customer conversations where technology credibility matters.
Help shape Clearview's long-term strategy, investment priorities, and competitive positioning.
10+ years of software engineering experience.
5+ years leading engineering teams in a SaaS environment.
Experience managing managers and building scalable engineering organizations.
A demonstrated track record of recruiting, developing, and retaining top engineering talent.
Experience building and scaling cloud-based SaaS platforms.
Strong understanding of modern software architecture, distributed systems, APIs, and multi-tenant platforms.
Experience with data platforms, analytics, security, and reliability practices.
Direct experience with AI/ML capabilities, and with AI-assisted engineering, automation, and process redesign to improve productivity, quality, testing, documentation, and delivery workflows.
Ability to translate AI opportunities into commercial product capabilities.
Strong product and customer orientation.
Experience working with enterprise customers and strategic accounts.
A track record of aligning technology decisions with business outcomes.
Excellent communication, executive presence, and cross-functional leadership skills.
QSR, restaurant, retail, hospitality, franchising, or multi-location operations experience.
Experience with forecasting, optimization, labor planning, inventory planning, or operational analytics products.
International software deployment, localization, or multi-region SaaS experience.
Experience leading technology through rapid growth, geographic expansion, or business transformation.
Previous VP Engineering, CTO, Senior Director of Engineering, or comparable executive leadership experience.
Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here's what you can expect:
We offer a competitive benefits package designed to support your health, well-being, and financial future. This includes:
Employer-paid health and dental coverage.
Employee Assistance Program (EAP).
RRSP matching.
Wellness benefit.
At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
The salary range listed below is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in Canada
CAD $175k - $220k + Bonus 2026-50439
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