Head of Site Reliability Engineering

Shakudo; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Shakudo is seeking a Head of Site Reliability Engineering to enhance the reliability and performance of its innovative data and AI platform. The ideal candidate will lead the SRE function, ensuring high availability and resilience while mentoring a high-performance team. This role involves cross-functional collaboration to architect scalable infrastructure and enforce best practices in incident response and CI/CD.

Qualifications

• 8+ years in infrastructure, DevOps, or SRE roles.
• Proven experience scaling distributed systems.

Responsibilities

• Build and lead the SRE function, setting goals and technical direction.
• Own uptime, reliability, and incident response for the platform.

Skills

Leadership

Communication

Collaboration

Tools

Kubernetes

Terraform

Prometheus

Grafana

Datadog

Job description

About the Job & Shakudo

At Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.

The Role

We are hiring a Head of Site Reliability Engineering to lead the reliability, availability, and performance strategy of our platform. This role is ideal for someone who thrives on solving infrastructure challenges, scaling cloud-native systems, and building high-performance teams.You will work cross-functionally with engineering, product, and customer success to make Shakudo’s platform rock-solid and resilient for our customers around the world.

What You’ll Do

• Build and lead the SRE function at Shakudo, setting goals, technical direction, and driving team culture
• Own uptime, reliability, and incident response for our platform
• Architect scalable infrastructure using Kubernetes, cloud-native tooling, and automation frameworks
• Lead the design of observability, monitoring, and alerting systems to proactively detect and prevent issues
• Create and enforce best practices for CI/CD, disaster recovery, and service-level objectives (SLOs)
• Partner closely with engineering and product to ensure new features are reliable and production-ready
• Mentor engineers and help instill a culture of operational excellence

What We're Looking For

• 8+ years of experience in infrastructure, DevOps, or SRE roles with increasing responsibility
• Proven experience scaling distributed systems in a high-availability, production environment
• Expertise with Kubernetes, Terraform, containerization, and at least one major cloud provider (AWS preferred)
• Strong knowledge of system design, networking, and reliability principles
• Experience with observability tools (e.g., Prometheus, Grafana, Datadog) and incident response practices
• Strong leadership and communication skills, with a hands-on, collaborative approach

Nice to Have

• Experience supporting data pipelines, ML workloads, or complex orchestration systems
• Familiarity with the data/ML tooling ecosystem (e.g., Airflow, dbt, Spark, Dremio, etc.)
• Previous experience in a startup or high-growth environment

Shakudo is an equal opportunity employer and encourages candidates of all backgrounds to apply. We foster diversity and inclusivity and welcome applications from a broad range of backgrounds and experiences.