Head of Platform Delivery

Sim
Toronto
CAD 90,000 - 160,000
Job description

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT FOR US

The Head of Platform Delivery is a senior leadership role responsible for unifying and optimizing the delivery of core platform services across Dimension, Client Reporting, Cloud Native applications and Data Management. You will be responsible for 160 employees in EMEA, APAC and NA. This role ensures that platform capabilities are seamlessly integrated, aligned with business objectives, and delivered with consistency, efficiency, and scalability. By driving operational excellence and fostering a unified approach, the Head of Platform Delivery ensures that these platforms operate cohesively as part of a single, well-integrated ecosystem.

As part of the leadership team under Platform, this role plays a critical part in transforming how platform services are developed, maintained, and evolved. The focus is on breaking down silos, standardizing processes, and ensuring that platform delivery operates as a single, high-performing unit. By establishing governance frameworks, enabling cross-functional collaboration, and driving efficiency improvements, the Head of Platform Delivery ensures that technology, data, and reporting solutions work together seamlessly, enhancing both business operations and customer success.

WHAT YOU WILL BE RESPONSIBLE FOR

Leading Cultural and Operational Change

  • Drive the transformation towards a unified platform delivery model, ensuring that Dimension, Reporting, Data Management and Cloud Native operate as a single, seamless ecosystem.
  • Champion cross-functional collaboration, breaking down silos between teams to enhance efficiency and service integration.
  • Foster a culture of automation-first thinking, equipping teams with the skills and tools to improve self-service capabilities, deployment automation, and operational resilience.
  • Establish a zero-tolerance approach to outages, promoting a strong learning culture where failures are systematically analyzed, and improvements are continuously implemented.
  • Lead continuous service improvement by integrating SRE (Site Reliability Engineering) and DevOps best practices into platform operations.

Service Integration & Automation Strategy

  • Define and drive platform-wide service unification, ensuring consistent governance, reliability, and operational excellence across all platform services.
  • Implement automated self-healing mechanisms, proactive monitoring, and intelligent alerting to reduce manual interventions and enhance service stability.
  • Standardize platform delivery pipelines, ensuring rapid, repeatable, and high-quality software and infrastructure releases.
  • Champion the adoption of everything-as-code and policy-as-code approaches to strengthen security, compliance, and deployment agility.

Cross-Team Alignment & Operational Roadmaps

  • Align platform service delivery roadmaps with business priorities, ensuring platforms evolve to meet scalability, resilience, and performance requirements.
  • Work closely with engineering, security, and product teams to ensure operational needs and customer expectations are met with consistency and reliability.
  • Define and implement a Well-Operated Framework, ensuring compliance, security, and operational best practices are embedded into all platform services.
  • Promote data-driven decision-making, leveraging operational insights and platform metrics to drive continuous service improvements.

People Leadership & Development

  • Lead and develop a high-performing platform delivery organization, fostering a culture of technical excellence, collaboration, and accountability.
  • Mentor operations teams to adopt modern automation, DevOps, and SRE practices, ensuring teams have the skills and autonomy to innovate.
  • Encourage a blameless culture, emphasizing root cause analysis and continuous learning to improve platform stability and reduce recurring incidents.

Business Understanding & Customer Impact

  • Ensure that platform delivery decisions directly contribute to business success, enhancing customer experience, operational efficiency, and service reliability.
  • Act as a platform delivery thought leader, ensuring that the company’s infrastructure, automation, and service management capabilities remain a competitive advantage.
  • Partner with product and business teams to ensure that platform services are designed with scalability, security, and business growth in mind.


WHAT WE VALUE

  • 12+ years of experience in platform delivery and technical leadership roles.
  • Proven track record of driving cultural and operational transformation towards a unified platform delivery model.
  • Extensive experience in leading cross-functional collaboration and breaking down silos between teams.
  • Strong background in fostering a culture of automation-first thinking and operational resilience.
  • Demonstrated ability to lead continuous service improvement by integrating SRE and DevOps best practices.
  • Proven ability to define and drive platform-wide service unification and operational excellence.
  • Experience in implementing automated self-healing mechanisms and proactive monitoring.
  • Skilled in standardizing platform delivery pipelines for rapid, repeatable, and high-quality releases.
  • Excellent communication skills, with experience managing stakeholder expectations and aligning roadmaps with business priorities.
  • Strong collaborative skills, highly motivated colleague who works well with others and is results-oriented.
  • Ability to mentor and develop high-performing teams, promoting technical excellence and accountability.
  • Deep understanding of governance, security, and compliance standards in platform delivery.

BENEFITS

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on developing your skills as well as contributing to the company development. There is never just only one route - we practice a personalized approach to professional development to support the direction you want to take.

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

Regardless of your location, we encourage you to apply.

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer.

We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

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