Head of Operational Risk Management Team

Bank of China (Canada); Markham; On-site; CAD 120,000 - 180,000; Full time

Job summary

A leading financial institution is seeking a strategic Head of Operational Risk Management to oversee operational, fraud, cybersecurity, and business continuity risks. This pivotal role involves developing risk management programs and ensuring compliance with regulatory standards. The ideal candidate will possess a Bachelor's degree and at least 10 years of relevant experience, including 5 years in a leadership role, with strong analytical and communication skills. The Bank of China (Canada) offers a supportive and inclusive workplace.

Qualifications

• Minimum of 10 years’ experience in operational risk or compliance within a Schedule I or II bank in Canada.
• At least 5 years of leadership/management experience in risk oversight functions.
• Deep understanding of ORM frameworks and risk assessment methodologies.

Responsibilities

• Lead the development and implementation of the Bank’s ORM framework and policies.
• Oversee the Bank’s business continuity management program.
• Prepare reports for senior management, the Board, regulators, and the Parent Bank.

Skills

Leadership

Analytical skills

Communication

Project management

Education

Bachelor’s degree in Business, Finance, Risk Management, or a related field

Graduate degree preferred

Job description

Job Title: Head of Operational Risk Management

Location: Markham, Ontario

Job Type: Full-Time, Permanent

Job Summary:

Bank of China (Canada) is seeking a strategic and experienced Head of Operational Risk Management (ORM) to lead and oversee the Bank’s operational risk, fraud risk, cybersecurity, and business continuity management programs. This leadership role is critical in ensuring the design, implementation, and monitoring of the Bank’s operational risk management framework in alignment with regulatory requirements and internal policies.

Reporting to the head of department, the successful candidate will be responsible for developing sustainable risk programs, driving effective second-line oversight, and promoting a strong culture of risk awareness throughout the organization.

What You Will Do:

• Lead the development and implementation of the Bank’s ORM framework, policies, and annual work plans.
• Oversee the Bank’s business continuity management program and coordinate enterprise-wide risk response.
• Supervise the information security and fraud risk management programs, ensuring compliance with internal and regulatory standards.
• Lead the new product risk assessment and stakeholder approval process.
• Manage quarterly ORM reporting processes, including review and consolidation of business unit submissions.
• Prepare reports for senior management, the Board, regulators (e.g. OSFI), and the Parent Bank.
• Monitor and maintain model risk management practices in line with OSFI Guideline E-23.
• Manage risk and control self-assessments, key risk indicators (KRIs), and loss data tracking.
• Provide leadership and support for ORM training across departments.
• Stay current on industry regulations, trends, and best practices in operational risk.

What You Bring to the Table:

1. Bachelor’s degree in Business, Finance, Risk Management, or a related field; graduate degree preferred.
2. Minimum of 10 years’ experience in operational risk or compliance within a Schedule I or II bank in Canada, including regulatory interaction.
3. At least 5 years of leadership/management experience in risk oversight functions.
4. Deep understanding of ORM frameworks, risk assessment methodologies, and business continuity standards.
5. Strong knowledge of banking products and services (retail and corporate).
6. Exceptional analytical, communication, and leadership skills.
7. Proven ability to work cross-functionally and influence at all organizational levels.
8. Prior people management experience is strongly preferred.
9. Strong project management and organizational skills, with the ability to handle multiple priorities.

Bank of China (Canada) is committed to fostering an inclusive workplace where diversity is respected and valued. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodation: Bank of China (Canada) is committed to providing accommodations throughout the recruitment process. If you require accommodations, please contact the HR team and we will be happy to assist.