Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands. It is an industry disruptor with a science-first approach to innovation. Co-founded in 2013 by the late Brandon Truaxe and Nicola Kilner, DECIEM aims to revolutionize the beauty industry through authenticity, transparency, kindness, creativity, diversity, and respect.
We are growing rapidly and are seeking a passionate leader to join our team!
WHAT WE’RE LOOKING FOR
The Head of Digital Media - Global will be a key leader responsible for defining and executing DECIEM's global paid media strategy for brands like The Ordinary and NIOD. We're looking for a strategic visionary with expertise in performance marketing, a passion for innovation, and a proven track record of driving ROI across diverse global markets. The role involves leading a high-performing team, managing agency and regional partnerships, and optimizing our global digital footprint.
This is a hybrid role based two days a week at our Liberty Village, Toronto office.
WHAT YOU’D BE DOING IN THIS ROLE
- Develop and execute the paid media strategy (search, social, display, video, programmatic) across 7 global DTC markets.
- Establish governance with regional brand directors, influencing paid media strategies for key retailers (e.g., Sephora, Ulta, Amazon) and ensuring cohesive global initiatives.
- Build and maintain a fully optimized, multi-language global paid digital media presence, considering performance, cultural nuances, and market dynamics.
- Manage a substantial global media budget, adjusting based on performance insights and market needs.
- Implement rigorous tracking, reporting, and continuous improvement strategies on key metrics like ROAS, CLTV, CPA, CVR, and Revenue.
- Foster a culture of A/B testing and experimentation across audiences, creative, messaging, and platforms.
- Collaborate with platform partners, creative teams, and brand teams to ensure seamless alignment and leverage advanced CDP capabilities for personalized messaging.
- Lead external paid media agencies, setting performance expectations, overseeing execution, and managing budgets.
- Build relationships with senior leaders across various teams to optimize customer flows and search performance.
- Identify and evaluate emerging media channels, technologies, and industry best practices; lead test pilots and market expansion initiatives.
SKILLS AND QUALIFICATIONS
- 8+ years in global digital paid media leadership, managing large budgets and ROI in fast-paced DTC/retail environments (beauty/CPG preferred).
- Deep expertise in paid media strategies for DTC and major retailers, understanding channel dynamics.
- Proficiency in platforms like Google Ads, Meta Ads, TikTok, and programmatic advertising.
- Experience with Customer Data Platforms (CDPs) for messaging and personalization.
- Strong analytical skills with the ability to translate data into actionable insights and drive continuous testing and improvement.
WHAT YOU’LL BE GAINING
Joining DECIEM offers numerous benefits, including:
- Generous vacation, personal days, and additional time off for volunteering, voting, and celebrations.
- Six months paid parental leave (for all genders).
- Four weeks of work-from-anywhere flexibility annually.
- Hybrid work model where applicable.
- Summer Fridays—early leave at 1 pm during summer.
- A dog-friendly office environment.
- Access to mental health resources and development programs like LinkedIn Learning.
- Product discounts for you, family, and friends.
OUR VALUES AND COMMITMENTS
We are a people-first company guided by core values:
- Do the right thing
- Respect small things
- Be the future
We have received awards such as the CEW Achiever Award and recognition as a sustainable brand. Our sustainability efforts focus on climate change, waste management, responsible sourcing, and water conservation. We also support social impact through the Good Fund and are committed to diversity, equity, and inclusion (DEI).
WANT TO JOIN US?
If you're excited about this opportunity, please send us your resume. Only shortlisted candidates will be contacted. Thank you for considering a career with DECIEM!