Head of Delivery Pay (Pricing) and Optimization

Just Eat Takeaway.com; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Join a leading tech company as the global Head of Delivery Pay, where you'll drive innovative pay strategies for couriers. Collaborate with various teams to enhance pay technology, leveraging data and market insights for improved network performance and user experience.

Qualifications

• Experience with pricing tools and statistical analysis.
• Ability to convey complex strategies to stakeholders.
• Experience with A/B testing and experimental design.

Responsibilities

• Direct global courier pay optimization opportunities.
• Develop analytical tools for pay practices.
• Collaborate with cross-functional teams to enhance technology capabilities.

Skills

Strong understanding of pricing models

Analytical skills

Communication skills

Problem-solving skills

Leadership qualities

Tools

Tableau

Excel

R

Python

Job description

As the global Head of Delivery Pay (Pricing) and Optimization, you will influence the development of a global approach to courier pay for our independent contractor delivery model. You will be accountable for both short-term tactical changes and long-term pay strategy, working closely with our global functions, including local delivery operations, product, and data science teams. Leveraging economic frameworks to assess markets, prices, and behavior, you will set a global pay strategy for couriers and drive innovation through data and technology to implement a more sophisticated way of enhancing courier pay and incentives. You'll collaborate closely with product and tech teams to develop an effective toolset for directing and advancing courier pay to drive strong network performance and improve customer and restaurant experiences.

What's On Your Plate

• Direct the development of global courier pay optimization opportunities through new analytical tools and experimentation.
• Take ownership of global pay analysis methods and industry trends review, utilizing insights to identify and pursue new opportunities and solutions.
• Develop techniques for compiling, preparing, and presenting data to evaluate courier pay practices and make meaningful comparisons.
• Apply statistical modeling methods to identify the potential impact of courier pay strategies on profitability and assess the impact upon implementation.
• Collaborate with product and tech teams to establish and execute a roadmap to enhance our courier pay technology capabilities and functionalities.
• Work with Regional Directors and global functions to align on vision and strategy, securing buy-in and engagement for investments.
• Provide updates and share progress and impact with the senior management team.
• Develop and guide a high-performing team.

Recipe for Success

• Strong understanding of pricing models, including demand and price elasticity, and their impact on revenue and profitability.
• Experience with pricing tools and software, such as Tableau, Excel, R, or Python.
• Familiarity with A/B testing, experimental design, and statistical analysis.
• Excellent communication and presentation skills, with the ability to convey complex pricing strategies and analysis to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to use data to identify optimization opportunities and develop actionable insights.
• Experience working collaboratively with cross-functional teams, such as product, tech, and finance.
• Ability to adapt to a dynamic and ambiguous environment where priorities can change and new obstacles arise.
• Pragmatic and hands-on mentality.
• Strong leadership qualities with the ability to motivate and develop talent.

What It's Like To Work At Skip

Skip is recognized as a “Top Places to Work in Manitoba,” and we strive to make it a place our employees are proud to tell others about. Our team members feel pride knowing their contributions and uniqueness are embraced and make an impact on a major Canadian company and its satisfied customers. As the company grows, so do our employees — meeting and surpassing new challenges every day.

This is just a glimpse of what it's like to work at one of Canada's leading tech companies. If you're eager for opportunity, growth, and meaningful work in a dynamic, fun, and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they belong and are respected.

In line with our values, all applicants will be considered regardless of gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital or domestic partner status, disability, neurodivergence, or any other characteristic protected by law. If you require accommodations during the hiring process, please contact your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information for background checks. Job offers are conditional upon satisfactory results.