Head of Canada SMB Sales

About the Role

Uber Eats has revolutionized the way to get the food you love, delivered. Today, Uber Eats is a global on-demand delivery platform powered by the magic of the Uber marketplace. We've expanded how we serve merchants, couriers, and consumers from focusing primarily on food delivery to enabling the delivery of almost anything to your doorstep, including grocery, alcohol, convenience items, and even powering delivery for online retailers in multiple industries via Uber Direct. As a result, Uber Eats represents more than $80 billion in gross bookings globally (and growing!) at our current scale.

The Head of SMB Sales role has responsibility for all SMB new restaurant sales in Canada. This role requires excellent collaboration across different functional and specialized teams, and will be a key part of the Canada Delivery leadership team. We are looking for leaders with vision who can build, coach, and inspire high performing sales teams to reach their potential. The Head of Canada SMB Sales role will be a good fit for a high performing, analytical commercial leader who will develop and lead the SMB sales strategy for Uber Eats in Canada to support our ambitious growth aspirations.

About the Team

In this role, you will report directly to the Head of US&C SMB Sales. You will lead an organization of 50 - 70 people, composed of Account Executives and Sales Managers, who are responsible for driving new SMB acquisition and growth. The team is primarily located within hub offices within the Canada Territory. You will be part of the broader Canada Delivery leadership team along with our General Managers and Head of Territory Operations and Territory Leads.

What You'll Do

• Build and lead a high-performing and diverse sales organization responsible for acquiring OFD SMB within Canada
• Develop and implement strategic sales plans for Canada that enable teams to exceed SMB acquisition targets; align Canada sales strategies with overall Canada and US&C business objectives
• Develop strategies to overcome objections and accelerate deal closure; assist Account Executives in closing high-value deals within Canada
• Recruit, train, and retain top sales talent and foster a high performance sales culture
• Track progress against sales targets for the team and individual account executives; identify and mitigate risks to achieving sales targets

• 10+ years of sales experience - preferably in an SMB or combination of SMB/enterprise platform within a marketplace business or mobile app
• 5+ years of experience leading large, multi-tier sales teams with experience successfully managing managers
• Proven ability to consistently meet and exceed quarterly revenue targets

• 7+ years of experience working with and managing regional sales teams
• Ensure performance, strategy, and alignment of the company's revenue-generating departments
• Demonstrate a primary, intense concern around leading, motivating and growing others, empowering the team to achieve business goals
• Combination of experience working in complex matrix organizations and fast-moving smaller ventures
• A Go Get It mindset, willing to roll up their sleeves with their teams and overcome adversity
• Committed to attracting and retaining the brightest minds, fostering a passion for excellence
• An ability to build deep relationships across a broad organization, cultivate a fun and collaborative work environment, and identify problems from different perspectives. Humility and empathy are essential to success in this role.
• Be customer obsessed (merchants) and be passionate about building great experiences for Uber merchants and consumers globally
• High standards and a bias toward action. You can find the context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with.
• Be able to work cross-functionally with many other roles and stakeholders in the company
• Exceptional communication skills, both within your team and with leadership and partners

For Canada-based roles: The base salary range for this role is CAD$171,000 per year - CAD$189,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.