Head of Business Transformation Office

1054 GlaxoSmithKline Services Unlimited; Mississauga; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A global biopharma company is looking for a Head of Business Transformation Office to lead the transformation of clinical operations. The role involves implementing strategic initiatives, managing teams, and driving innovation to improve healthcare outcomes. Ideal candidates will have extensive experience in business transformation and proven leadership skills, particularly in drug development contexts. This position offers a hybrid working model.

Qualifications

• 10+ years of experience in business transformation within drug development.
• Proven expertise in clinical development and regulatory processes.
• Leadership and team management experience.

Responsibilities

• Define and implement strategic transformation of clinical operations.
• Collaborate with leadership to envision future clinical operations.
• Lead a team to effectively manage change.

Skills

Leadership

Project Management

Change Management

Collaboration

Strategic Thinking

Communication

Education

Bachelor’s degree in computer science, information technology, life sciences, or a related field

Job description

Head of Business Transformation Office

Lead the Future of Clinical Operations Transformation at GSK

Are you ready to drive innovation and transformation in clinical operations? At GSK, we are committed to revolutionizing drug development through cutting-edge technologies and streamlined processes. As the Head of the Business Transformation Office, you will play a pivotal role in shaping strategies, enabling change, and delivering impactful solutions that accelerate clinical trials and improve patient outcomes.

Job Purpose

As the Head of the Business Transformation Office, you will lead strategic initiatives that transform clinical operations through technology, innovation, and process optimization. By driving change and enabling seamless delivery, you will support GSK’s mission to improve healthcare outcomes globally.

Key Responsibilities

• Define and implement the strategic transformation of clinical operations processes and technologies.
• Collaborate with senior leadership to envision the future state of clinical operations, including skillsets, capabilities, and processes for the operational aspects of Clinical trials.
• Oversee project management, financial approvals, and funding requests for digital and transformation initiatives.
• Lead a team of change and value management professionals to embed people, process, and technology changes effectively.
• Develop and track KPIs to measure the success of transformation initiatives.
• Manage governance for tech programs, including steering committees, delivery meetings, and cross-program alignment.
• Secure and manage budgets for technology transformation, ensuring clarity and value from investments.
• Build consensus and foster collaboration across Clinical Operations, Research Units, and other stakeholders.
• Translate strategy into actionable plans and operational implementation.
• Serve as a key member of the Development Analytics Platform Leadership Team (DAP LT).

Basic Qualifications

Bachelor’s degree in computer science, information technology, life sciences, or a related field.

10+ years of experience in business transformation, project management, or change management within drug development.

Proven expertise in clinical development, regulatory, and quality processes.

Leadership and team management experience.

Demonstrated ability to deliver high-quality results while managing complex challenges.

Preferred Qualifications

Advanced degree (MS, PhD, or MBA) in a relevant field.

Exceptional leadership, team management, and influencing skills, with a demonstrated ability to foster collaboration, build consensus, and drive results in a matrixed environment.

Experience with implementing change initiatives and leading organizational transformation.

Familiarity with governance processes and chairing high-level meetings.

Strategic thinking and ability to translate vision into actionable plans.

Strong influencing skills to foster collaboration and build consensus in a matrixed environment.

Expertise in storytelling and creating compelling narratives tomotivate teams and stakeholders.

Exceptional communication skills, with the ability to engage technical and non-technical audiences.

LI-GSK

Hybrid

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory / immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.