Head, corporate communications, canadian personal & business banking

BMO Financial Group; Toronto; On-site; CAD 110,000 - 193,000; Full time

Job summary

Join BMO Financial Group as a Senior Leader in Communications to develop and execute impactful strategies for the Canadian Personal & Business Banking Group. You will lead a high-performing team and provide strategic counsel to ensure alignment with BMO’s goals and enhance its reputation. This role requires over 15 years of experience in a communications environment, showcasing your expertise in strategic communications, change management, and stakeholder engagement.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• 15+ years of relevant experience in a communications environment.
• MBA preferred.

Responsibilities

• Develop and execute communications and engagement strategies.
• Lead a team and provide strategic communications counsel.
• Measure and evolve communications to improve impact.

Skills

Strategic communications

Change management

Writing & editing

Media and social media

Verbal communication

Analytical skills

Crisis management

Senior executive influence

Teamwork

Education

Post-secondary education in Communications, Public Relations, or Journalism

Job description

Application Deadline:

07/29/2025

Address:

33 Dundas Street West

Job Family Group:

Corporate Affairs

Serves as a trusted senior leader developing and executing a communications and engagement strategy to position BMO and its Canadian Personal and Business Banking group with clients, colleagues and the community. Acts as senior strategic communications counsel to the Canadian Personal & Business Banking Group Head and senior business leaders to develop communications plans and execute them. Leads a team that recommends and develops communication strategies and solutions that effectively supports the business’ goals and strategic priorities.

• Serves as a member of the Communications and Social Impact leadership team to protect and improve enterprise reputation through the execution of communications and social impact strategy.
• Leverages data and innovative best practices to distinguish BMO among its competitors and position the brand in growth segments and among stakeholders critical to BMO’s reputation.
• Recommends, develops, and executes communication and engagement strategies rooted in a deep understanding of business priorities and stakeholder needs.
• Serves as a subject matter expert on consumer sentiment and insights to inform broader communication and social impact strategies.
• Leads and develops a high-performing, multi-disciplinary team, and acts as a role model and coach to communicators across the enterprise.
• Provides strategic communications counsel to the Group Head and management team with external and internal plans.
• Collaborates with internal and external stakeholders to ensure communications are aligned with bank priorities and disclosure requirements.
• Ensures all content meets quality, compliance, and translation standards.
• Leads the team to coordinate and publish communications that reinforce Canadian Personal & Business Banking and BMO’s overall strategic goals.
• Measures and evolves communications to improve impact and engagement across employee and customer audiences.
• Promotes innovation and continuous improvement in communication practices, tools, and platforms.
• Builds strong internal networks to source relevant content and ensure alignment with evolving business narratives.
• Leads on escalated issues as the head of communications for Canadian Personal & Business Banking and in alignment with the Enterprise Public Affairs team and Financial Crimes Unit processes.
• Maintains industry knowledge and benchmarks best practices to inform strategy.
• Oversees programs that foster employee alignment, understanding, and momentum around long-term strategy.
• Builds external thought leadership platforms and programs targeting consumers, small business owners, employees, and other key stakeholders.
• Protects and enhances BMO’s reputation through proactive and responsive communication programs, including issues management.
• Partners across the organization to support business growth and economic inclusion goals by showcasing BMO’s customer impact and offerings.
• Tells the Canadian Personal & Business Banking business story through strategic communications that highlight growth and performance, including support for enterprise-wide forums and investor narratives.
• Ensures compliance with BMO’s Risk Appetite and regulatory expectations.
• Drives simplicity, productivity, and continuous improvement across communication processes.
• Aligns culture and engagement with strategy to drive exceptional execution and bring Purpose to life.
• Champions leadership development, succession planning, and a high-performance culture.
• Models and reinforces a strong customer focus, enhancing customer loyalty and driving sustainable business growth.
• Ensures communications support the enterprise brand and customer experience standards.

Qualifications:

• Post-secondary education in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience. MBA preferred
• 15+ years of relevant experience in a communications environment
• Strategic communications and change management - Expert
• Writing & editing skills - Expert.
• Media and social media - Expert
• Verbal communication skills - Expert.
• Analytical and problem-solving skills - Expert.
• Crisis and issues management - Expert
• Senior executive influence skills - Expert.
• Horizontal leadership and teamwork - Expert.
• Able to manage through change and ambiguity - Expert
• Data driven decision making – Expert.

Salary :

$110,500.00 - $192,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.