Head Cashier (Full-Time) at Giant Tiger

Giant Tiger; Boisbriand; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing

Health benefits & paid time off

Career growth

Store discount

Job summary

Giant Tiger in Boisbriand, QC is seeking a Head Cashier to oversee checkout operations and train cashiers on service and policies. This full-time role includes opening/closing the store on a rotating basis, enforcing checkout procedures, and ensuring health and safety compliance while delivering strong customer service.

The position offers a Total Rewards package, competitive compensation, profit sharing, and opportunities for career growth within a values-driven retail environment.

Qualifications

• Requires strong communication, organization, and people skills.
• Demonstrates excellent customer service abilities.
• Supervisory experience is an asset for team leadership.
• Attention to detail in implementing checkout policies and processes.
• Minimum 1 year experience in a retail environment.

Responsibilities

• Train cashiers on point of sale, customer service, and checkout procedures.
• Open and close the store on a rotating basis.
• Maintain compliance with checkout policies and health and safety guidelines.
• Ensure the checkout area is clean and organized and losses are minimized.
• Resolve customer complaints quickly and professionally.
• Oversee replenishment of checkout merchandise, including tobacco and lottery.

Skills

Effective communication

Interpersonal skills

Organizational skills

Customer service

Supervisory experience

Attention to detail

Retail experience

Job description

Job Title

Head Cashier (Full-Time)

Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team - this posting represents a current opportunity at Giant Tiger.

About This Role

What You’ll Be Doing

• Responsible of ensuring a high level of customer service
• Training all cashiers on point of sale, customer service and checkouts procedures
• Completing ordering and replenishment of checkout merchandise (including tobacco and lottery)
• Responsible for opening and closing the store on a rotating basis
• Ensuring compliance of all checkout policies on a daily basis
• Ensuring health and safety policies and guidelines are followed
• Ensuring the checkout work area is kept clean and organized
• Ensuring Loss prevention best practices are followed
• Ensuring compliance of all policies when selling Tobacco and Lottery
• Opening and closing the store on a rotating basis
• Resolving customer complaints quickly and professionally

What You’ll Bring

• Effective communication, interpersonal and organizational skills
• Excellent customer service skills
• Supervisory experience an asset
• Attention to detail
• Minimum of 1 year experience in a retail environment

When You’ll Work

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position

• Stand and/or walk.
• Bend, twist, and squat.
• Lift and/or move up to 18 kg (40 lbs.).
• Perform tasks involving firm grasping.
• Perform repetitive tasks requiring a range of hand motions.
• Reach above shoulder height and below waist level.
• Operate equipment, including using a ladder.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth.

What Giant Tiger Offers

• Competitive Compensation: Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.
• Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.
• Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career.
• Store Discount: Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

2529 Avenue des Grandes-Tourelles, Boisbriand, Quebec, J7H 0A3

Job Requisition

JR133301

Equal Opportunity

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Accommodation Support

Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [e-mail].

Work Permit and Authorization

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.