Head Cashier (Full-Time)

Tigre Géant; Quebec; Hybrid; CAD 48,000 - 56,000; Full time

Benefits offered by this job

Total Rewards package

Profit sharing

Health benefits and PTO

Career growth

Store discount

Job summary

Giant Tiger in Lasalle, Quebec is seeking a Head Cashier (Full-Time) to lead daily checkout operations and deliver outstanding customer service.

The role includes training cashiers, managing opening and closing shifts, and ensuring policy compliance, health and safety standards, and loss prevention. The successful candidate will have at least 1 year of retail experience, strong communication and organizational skills, with supervisory experience an asset.

Qualifications

• Minimum of 1 year experience in a retail environment.
• Excellent customer service skills.
• Effective communication and interpersonal skills.
• Attention to detail.
• Supervisory experience is an asset.

Responsibilities

• Responsible for ensuring a high level of customer service.
• Train all cashiers on point of sale, customer service and checkout procedures.
• Complete ordering and replenishment of checkout merchandise (including tobacco and lottery).
• Open and close the store on a rotating basis.
• Ensure compliance with checkout policies daily.
• Follow health and safety policies and guidelines.
• Keep checkout area clean and organized.
• Follow loss prevention best practices.
• Ensure compliance when selling tobacco and lottery.
• Resolve customer complaints quickly and professionally.

Skills

Effective communication, interpersonal

Customer service

Supervisory experience

Attention to detail

Retail experience

Education

1 year retail experience

Job description

Who We Are:

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

Job Title Head Cashier (Full-Time)

About This Role:

What You’ll Be Doing:

• Responsible of ensuring a high level of customer service


• Training all cashiers on point of sale, customer service and checkouts procedures


• Completing ordering and replenishment of checkout merchandise (including tobacco and lottery)


• Responsible for opening and closing the store on a rotating basis


• Ensuring compliance of all checkout policies on a daily basis


• Ensuring health and safety policies and guidelines are followed


• Ensuring the checkout work area is kept clean and organized


• Ensuring Loss prevention best practices are followed


• Ensuring compliance of all policies when selling Tobacco and Lottery


• Opening and closing the store on a rotating basis


• Resolving customer complaints quickly and professionally

What You’ll Bring:

• Effective communication, interpersonal and organizational skills


• Excellent customer service skills


• Supervisory experience an asset


• Attention to detail


• Minimum of 1 year experience in a retail environment

When You’ll Work:

• A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.


• A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:

• Stand and/or walk.


• Bend, twist, and squat.


• Lift and/or move up to 18 kg (40 lbs.).


• Perform tasks involving firm grasping.


• Perform repetitive tasks requiring a range of hand motions.


• Reach above shoulder height and below waist level.


• Operate equipment, including using a ladder.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

What Giant Tiger Offers:

Competitive Compensation:

Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Profit Sharing:

We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.

Health Benefits and Paid Time Off:

Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.

Career Growth:

Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long-term career.

Store Discount:

Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

6877 Newman Blvd., Unit 2900, Lasalle, Quebec, H8N 3E4

Job Requisition

JR133272

Equal Opportunity Employer

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [e-mail].

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

#LI-DNI

Are you looking for a career that will empower you to develop your skills, foster growth and encourage you to challenge yourself in a collaborative and inclusive environment? We are proud to be Canadian, proud to support the communities across Canada, and proud of our continued success for over 60 years. Check out our latest job openings and you'll see why joining Giant Tiger is exactly what you've been searching for!