Head Cashier

RONA; Mascouche; On-site; CAD 40,000 - 55,000; Full time

Job summary

RONA is seeking a Head Cashier to oversee front-line staff and ensure excellent customer service. This full-time role involves supervising register operations, handling cash, and training new associates. Ideal candidates will have retail and team supervision experience, along with strong problem-solving and communication skills.

Benefits

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits such as insurance

Opportunities for advancement

Community involvement

Teamwork and ongoing training

Comprehensive training program for new hires

Student incentive program

Qualifications

• 1 year of retail experience.
• 1 year of team supervision experience.

Responsibilities

• Supervise front-line staff to ensure service standards are maintained.
• Oversee register coverage and store supply usage.
• Handle refunds and monitor cash drawer amounts.

Skills

Problem-solving

Communication

Attention to detail

Job description

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About RONA

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to meet the needs of all DIYers and contractors.

We believe your talent and ideas can contribute to building a thriving organization. Your voice will be valued, and you’ll find career opportunities that align with your ambitions, allowing you to develop your skills further.

Benefits of Joining RONA

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits such as insurance (certain conditions apply), annual salary reviews, etc.
• Opportunities for advancement within the company
• Community involvement
• Teamwork and ongoing training
• A comprehensive training program for new hires
• A student incentive program
• And much more!

Your Role

• Supervise front-line staff to ensure service standards are maintained
• Oversee register coverage and store supply usage
• Handle refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service and address customer issues
• Understand, train, and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure smooth store operations

Qualifications

• 1 year of retail experience
• 1 year of team supervision experience
• Strong problem-solving skills
• Excellent communication skills
• Strong attention to detail

If selected for an interview, please inform our Store team if you require accommodation during the process, and we will work to meet your accessibility needs.

RONA values diversity and inclusion and encourages applications from all qualified candidates regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or other protected statuses.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Retail