Head Cashier

RONA; Candiac; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading retail company as a Head Cashier, where you will supervise frontend teams, ensure exceptional customer service, and contribute to a positive shopping experience. Enjoy benefits like employee discounts and a comprehensive training program.

Benefits

Inclusive working environment

Promotion of work-life balance

Exclusive employee discounts

Insurance benefits

Annual salary review

Opportunities for advancement

Teamwork and ongoing training

Comprehensive training program

Student incentive program

Qualifications

• 1 year of retail experience.
• 1 year of team supervision experience.

Responsibilities

• Supervise frontend staff to ensure service standards are maintained.
• Train and mentor new associates.
• Assist customers and address issues to provide excellent service.

Skills

Problem-Solving

Communication

Attention to Detail

Job description

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About RONA

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that align with your ambitions and allow you to develop your skills.

By joining the RONA family, you’ll enjoy benefits such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits including insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Your Role

Become a vital part of RONA and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail, and communication skills, you'll train our associates to make every visit a positive experience!

• Supervise frontend staff to ensure service standards are maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Assist customers and address issues to provide excellent service
• Understand, train, and promote company programs (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Perform other tasks to ensure smooth store operations

Qualifications

• 1 year of retail experience
• 1 year of team supervision experience
• Strong problem-solving skills
• Excellent communication skills
• Strong attention to detail

If selected for an interview, please inform our Store team if you require accommodations during the process, and we will work with you to meet your accessibility needs.

RONA is committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or other protected status.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Retail