Hardware/Tools Associate

J.D. Irving, Limited; Halifax; On-site; CAD 30,000 - 45,000; Full time

Job summary

J.D. Irving, Limited is seeking a sales associate in Halifax to enhance customer shopping experiences by addressing their needs and recommending the right products. The ideal candidate should have a strong background in sales and customer service, excellent communication skills, and the ability to engage customers effectively. Candidates with a Grade 12 diploma and bilingual skills in French and English are preferred. Responsibilities include driving sales, handling customer interactions with confidence, and maintaining product knowledge.

Qualifications

• Sales and customer service experience is preferred.
• Excellent communication and teamwork skills are essential.
• Bilingual in French and English is an asset.

Responsibilities

• Drive sales through engagement of customers and suggestive selling.
• Clarify and understand customers’ needs to direct them to the best solutions.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes and material lists and follow up.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions.

Skills

Excellent communication

Sales experience

Customer service experience

Bilingual – French/English

Attention to details

Ability to lift 55 lbs

Computer system operation (D635)

Education

Grade 12 diploma or equivalent

Job description

As an associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset
• Bilingual – French/English

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions