Hardware Sales Pro - Help Customers Tackle Projects

The Home Depot; Nanaimo; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot in Nanaimo is seeking a Sales Associate to provide fast, friendly service, assess customer needs, and guide them to the right solutions for their projects. You will build knowledge of department and adjacent products and contribute to a welcoming shopping experience.

Responsibilities include greeting customers, suggesting add‑on services, and maintaining stock and store presentation while working a flexible schedule.

Qualifications

• High School Diploma or equivalent.
• 1–2 years Retail or Trade experience is an asset.

Responsibilities

• Follow Home Depot's GET Model of customer service: Greeting, Engaging, and Thanking.
• Actively seek customers throughout the store and escort them to merchandise.
• Ask open-ended questions to determine needs and level of expertise.
• Promote services such as Special Services, Tool Rental, Pro Desk, and Pro Services.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Nanaimo is seeking a Sales Associate to provide fast, friendly service, assess customer needs, and guide them to the right solutions for their projects. You will build knowledge of department and adjacent products and contribute to a welcoming shopping experience.

Responsibilities include greeting customers, suggesting add‑on services, and maintaining stock and store presentation while working a flexible schedule.