Handyman / Maintenance Technician (Live Out)

ACCOMMOD8U; Waterloo; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to oversee property operations and ensure the highest standards of maintenance and resident satisfaction. In this role, you will manage vendors, conduct regular inspections, and respond to emergencies while fostering a supportive community environment. Your expertise in building systems and strong communication skills will be vital as you interact with residents and staff. This position offers a dynamic work environment with opportunities for career advancement and professional growth, making it an exciting opportunity for those passionate about property management and maintenance.

Benefits

Comprehensive Health and Dental plan

RRSP Matching

Continuous Learning Program

Career advancement opportunities

Employee Assistance Program

Christmas break paid

Qualifications

• 1+ years in multi-family community trade field preferred.
• Ability to read and interpret technical drawings.

Responsibilities

• Oversee property operations and maintenance management.
• Respond to resident requests and manage emergencies.
• Supervise vendors and ensure compliance with safety standards.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Organizational Skills

Time Management

Electrical Troubleshooting

Education

Experience in Trade Field

Experience in Building Systems

Tools

Microsoft Applications

Job description

Position Overview

Under the Property Manager's direction, the Maintenance Technician oversees property operations, ensuring compliance with policies and regulations. Responsibilities include maintaining the building and grounds, managing staff and vendors, fostering a supportive environment for residents, and handling emergencies. Good judgment and discretion are essential in interactions with residents, visitors, vendors, and staff.

Primary Responsibilities:

Physical Asset and Maintenance Management

• Supervise vendors and contractors to ensure quality service.
• Prepare and complete preventative maintenance checklists.
• Conduct regular inspections to maintain property standards.
• Follow procedures for vacant apartment turnovers.
• Review and complete work orders promptly.
• Prepare lists of capital replacements and inventory of building contents.
• Ensure compliance with municipal and fire codes.
• Update Material Safety Data Sheets and other safety reports.

Resident Management

• Foster positive relationships among residents, staff, and the community.
• Respond to resident requests and complaints efficiently.
• Schedule and follow up on repair requests.

Maintenance

• Maintain the property's physical condition, including walkways and common areas.
• Investigate and complete minor repairs promptly.
• Perform regular inspections and maintenance of HVAC, mechanical, and fire safety equipment.
• Conduct landscaping duties as needed.

Customer Service

• Provide prompt service to tenants.
• Communicate professionally with tenants, trades, suppliers, and staff.
• Resolve tenant complaints and inform the Property Manager of unresolved issues.

Administration

• Enforce and uphold landlord rules and regulations.
• Complete incident reports and annual suite inspections.
• Supervise trades and suppliers, ensuring accurate documentation.

Life Safety

• Inspect and maintain life safety systems.
• Complete annual safety reports and in-suite inspection forms.
• Maintain and update the fire logbook.
• Keep an updated list of residents requiring assistance during emergencies.
• Inspect sidewalks, driveways, boiler, and electrical rooms regularly.

Emergency Procedures

• Respond immediately to emergencies (fire, flood, no heat, elevator failure, etc.) and contact the Property Manager.
• Provide assistance during after-hours emergencies.
• Schedule and supervise fire drills.
• Support the Property & Asset Management team with financial, administrative, and operational tasks.
• Manage landlord and vendor relationships, ensuring service agreement compliance.
• Track and escalate service complaints, assist in budget preparation, and maintain portfolio database accuracy.

Requirements:

• 1+ years of experience in trade field of a multi-family community is preferred.
• At least 2 years of experience in operating, maintaining, and repairing complex building systems.
• Ability to read and interpret architectural, mechanical, and electrical drawings/schematics.
• Skilled in electrical control and instrumentation troubleshooting.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Capable of working independently in a fast-paced environment.
• Excellent verbal and written communication skills.
• Effective organizational, time management, and attention to detail.
• Proficient in Microsoft applications and strong computer skills.
• Available for on-call duties and flexible shifts, including rotation.
• Clean driver’s license and access to a vehicle.

Benefits:

• Comprehensive Health and Dental plan
• RRSP Matching
• Continuous Learning Program
• Career advancement opportunities
• Employee Assistance Program
• Christmas break paid