Haematology Support Secretary | Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospitals NHS Foundation Trust; Wirral; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare organization is looking for a Support Medical Secretary to join the busy secretarial team. In this role, you will maintain patient records, manage correspondence, and liaise with various stakeholders. Strong communication and organisational skills are essential. While experience is desirable, it is not essential. This position offers a friendly and supportive work environment in a reputable healthcare setting.

Qualifications

• Excellent communication, organisational and secretarial abilities.
• Ability to work under pressure and prioritise workload.
• Desirable experience in a similar role.

Responsibilities

• Maintain patients’ records.
• Process incoming and outgoing correspondence.
• Produce correspondence from audio/copy.
• Liaise with Consultants and other staff.

Skills

Excellent communication skills

Organisational skills

Secretarial abilities

Ability to work under pressure

Job description

An opportunity has arisen for a Support Medical Secretary to join our busy secretarial team within the Medical Division.

You will be based within the Haematology Secretarial Team, however, this role could require an adaptable approach as you may be asked to support various parts of the Division. This role is working alongside a team of 2 medical secretaries, currently supporting a substantial workforce of over 5 Consultants, a Nurse Consultant and 4 Specialist nurses.

Excellent communication, organisational and secretarial abilities are essential to the role.

You will responsible for maintaining patients’ records, processing incoming and outgoing correspondence, producing correspondence from audio/copy and dealing with telephone calls. In addition, you will liaise with Consultants, other Trust staff, and organisations outside of the department in order to resolve queries. You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Experience is desirable however not essential.

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see Job overview & attached Job description for further information about the Support Secretary position available with WUTH.


This advert closes on Thursday 17 Jul 2025